Sassa Status Check

Confused about your SASSA grant application? Wondering if it’s approved or still pending.

I’m here to help! Getting your SASSA status doesn’t have to be complicated.

I’ll show you the easiest ways to check whether your grant has been approved.

Whether you want to use your phone, or computer, or even just send a text message, I’ll give you clear instructions to get the answer you need quickly.

How to Check Your SASSA Status: A Step-by-Step Guide

There are several ways to check your SASSA grant application status, whether you applied for the R350 grant or another SASSA program.

This guide will walk you through each method in simple steps, making it easy for anyone to understand, even if you're not familiar with technology.

Important things to remember:

Here are the different ways to check your SASSA status:

1. Online through the SASSA website:

  1. Visit the official SASSA website: Go to https://srd.sassa.gov.za/sc19/status.
  2. Enter your details: On the page, you will see two boxes. In the first box, enter your South African ID number. In the second box, enter the phone number you used when applying for the grant.
  3. Click "Submit": Once you've entered your details, click the "Submit" button.
  4. View your status: Your application status will be displayed on the screen. It might say something like "Approved," "Pending," or "Application unsuccessful."

2. Using the Moya App (data-free):

  1. Download the Moya App: If you have a smartphone, you can download the Moya App from the Google Play Store. This method is convenient because it doesn't require any data once the app is downloaded.
  2. Open the app: Once downloaded, open the Moya App on your phone.
  3. Navigate to "SASSA Grant": Look for the "Discovery" tab in the app and tap on it. Then, find the "SASSA GRANT" option and select it.
  4. Check your status: Within the "SASSA GRANT" section, you should see an option for "SASSA SRD status". Select this option and then click on "Application Status".
  5. Enter your details: Enter your ID number and mobile number, then click "Submit".
  6. View your status: Your application status will be displayed on the screen.

3. Sending an SMS:

  1. Open your SMS app: On your phone, open the app you use to send text messages (SMS).
  2. Create a new message: Compose a new message and type "SASSA [your ID number]". For example, if your ID number is 1234567890, you would type "SASSA 1234567890".
  3. Send the message: Send the message to 082 046 8553.
  4. Receive your status: You will receive a reply message with your current SASSA grant status information.

4. Using WhatsApp:

  1. Save the SASSA number: Save the phone number 082 046 8553 as a contact on your phone.
  2. Send "SASSA": Open a WhatsApp chat with the saved contact and send the message "SASSA".
  3. Follow the prompts: You will receive a response from SASSA.
  4. Follow the prompts you receive in the chat to check your application status.
  5. You might need to reply with "STATUS" or provide your mobile number used during the application.

5. Calling the SASSA call centre:

  1. Dial the number: If you prefer to speak to someone directly, you can call the SASSA call centre at 0800 601 011.
  2. Follow the prompts: Once connected, follow the voice prompts to reach an agent who can help you check your application status.

How to Appeal for A Declined Sassa R350 Online

If your application has been declined for the Social Relief of Distress (SRD) grant from SASSA and wish to challenge the decision, an appeal process is available.

Here is a breakdown of each step in simple terms to ensure you can submit your appeal confidently and effectively, increasing your chances of a favourable review.

1. Visit the SASSA Website:

Begin by opening a web browser on your computer or mobile device. Type or paste the following URL into the browser's address bar: srd.dsd.gov.za/appeals.

This link directs you to the section of the SASSA website dedicated to appeals for the Social Relief of Distress (SRD) grant.

2. Input Identification Details:

Once the appeal page loads, you will see fields requesting your identification number and mobile phone number.

It's crucial to use the same mobile number you provided during the initial grant application process.

Carefully enter your South African ID number and mobile number in the respective fields.

3. Request a Verification PIN:

Find and click the button labeled “Send Pin.” This action triggers the system to send a unique PIN to your mobile phone.

The PIN is a security measure to verify your identity and protect your personal information.

4. Enter the Received PIN:

Check your mobile phone for a message containing the PIN.

Once received, return to the website and enter this PIN into the designated field.

This step is vital for proceeding with your appeal process.

5. Select the Month for Appeal:

The system will prompt you to choose the specific month for which you are appealing.

It's important to select the month accurately, as each month's appeal is processed separately.

6. Indicate the Reason for Your Appeal:

You will find a list of reasons from which you can select the most applicable one for your appeal.

This could include reasons like income discrepancies, unemployment status, or other eligibility concerns.

Selecting the correct reason helps SASSA understand your situation better.

7. Submit Your Appeal:

After ensuring all the information you've provided is correct and complete, click the submit button.

This action finalizes your appeal submission to SASSA.

8. Await the Appeal Outcome:

After submitting your appeal, it enters the review process. SASSA will assess your appeal based on the information and reason provided.

This process takes time, and you should regularly check the website or your phone for any updates or outcomes regarding your appeal.

9. Check for Updates:

It's advisable to periodically visit the SASSA SRD website or keep an eye on your mobile messages for any communication from SASSA regarding your appeal.

Updates or results might be sent directly to you via SMS or be available on the website.

10. Follow Up if Necessary:

If you haven't received any feedback or if there's a significant delay in the appeal process, consider following up with SASSA.

You can do this by contacting their customer service or visiting a local SASSA office for assistance.

11. Understand the Appeal Outcome:

Once you receive the appeal outcome, ensure you understand the decision.

If your appeal is successful, you will receive further instructions on how to proceed.

If it's not, the communication will explain the reason, and you can consider whether to attempt another appeal or seek alternative support.


No matter which method you choose, make sure you only use the official SASSA channels and never share your personal information with anyone claiming to be from SASSA unless you're absolutely sure it's legitimate.