Apply for SASSA SRD R350 Grant Using WhatsApp

I know what it’s like to feel that stress when money is tight and you’re not sure how you’ll make ends meet.

That’s why I was relieved when I found out about the SASSA SRD R350 grant.

But, let’s be honest, I’m not great with computers and all those online forms can be overwhelming.

Then, a friend told me you can apply with just your phone using WhatsApp! I was a bit unsure at first – I’d only ever used WhatsApp to chat with family.

But with a deep breath and my ID in hand, I decided to give it a try. Surprisingly, it was pretty straightforward!

You basically have a conversation with a chatbot, answering questions about yourself.

It took longer than a regular chat because I had to type carefully, but it was way easier than I expected.

If I can do it, you definitely can too!

Before you start applying:

• Make sure you have a smartphone with a working internet connection and enough battery life to complete the application process.
• You’ll need your South African ID book or card handy for providing details during the application.
• You can only apply for yourself on WhatsApp. If you’re helping someone else apply, they will need to follow these steps themselves.

How to Apply for SASSA SRD R350 Grant With WhatsApp

1. Save the SASSA WhatsApp number

Open your phone’s contact list and add a new contact. Save the SASSA WhatsApp number as 082 046 8553.

2. Start the WhatsApp chat

Open WhatsApp and find the newly saved SASSA contact.

Send a message saying “SASSA” to initiate the conversation.

3. Follow the prompts

You’ll receive an automated reply with a menu of options.

Reply by typing “SRD” to indicate you want to apply for the Social Relief of Distress grant.

4. Specify who you’re applying for

The chat will ask you if you’re applying for yourself or someone else.

Since you can only apply for yourself on WhatsApp, reply with “Myself“.

5. Provide your information

You’ll be prompted to enter various details throughout the chat.

Make sure you provide the following information accurately:

• Full name: Enter your first name and last name exactly as they appear on your ID.
• ID number: Enter your South African ID number without spaces or hyphens.
• phone number: Enter the phone number you’re currently using and have access to.
• Address: Enter your complete residential address, including street name, house number, and any other relevant details.
• Banking details (optional): If you have a bank account, you can enter your bank details for SASSA to deposit the grant directly. However, this step is optional. If you don’t have a bank account, you can collect the grant at a later stage through other methods offered by SASSA.

6. Agree to the terms and conditions

Before submitting your application, you’ll be presented with SASSA’s terms and conditions.

These explain how your information will be used and what is expected from you as a grant recipient. It’s crucial to read and understand these terms thoroughly.

If you agree to proceed, reply with “Yes“.

7. Submit your application

Once you’ve agreed to the terms and conditions, your application will be submitted electronically.

You’ll receive a confirmation message from SASSA acknowledging your application.

After submitting your application:

It can take up to 90 days for SASSA to process your application and make a decision. You’ll be notified via WhatsApp about the outcome, whether it’s approved or rejected.

If your application is approved, the payments will start from the month you applied for the grant.

If your application is rejected, SASSA will provide a reason and instructions on how to appeal the decision if you believe it’s incorrect.

Additional tips:

Keep your WhatsApp chat with SASSA saved. This chat history will serve as a record of your application and any communication with SASSA regarding your grant.

Do not share your personal information or any OTP (One-Time Password) received during the application process with anyone. SASSA will never ask for such information through WhatsApp.

For any questions or inquiries, you can contact SASSA directly through their official website or helpline.