4 Quick Ways to Recover Your Lost SASSA Reference Number

I know how frustrating it is to lose your SASSA reference number.

You need that number for basically anything you need to do with your grant application!

The good news is that finding it is easier than you might think.

There are actually a few different ways to retrieve your reference number, and I’m going to walk you through each one.

Whether you prefer checking online, using your phone, or even just making a quick call.

I’ll give you clear, step-by-step instructions on how to rescue that lost reference number without any hassle.

How to recover your Lost SASSA Reference Number

Method 1: Recover Your Lost SASSA R350 Reference Number Online Via Status Check

Having trouble finding your SASSA R350 reference number? Don’t worry, there’s an easy way to retrieve it online!

Important Things to Remember:

  • You will need your South African ID card number and the phone number you used during your SASSA R350 application.
  • This method works best on a computer or laptop, but you can also try it on your smartphone.

Steps:

  1. Open your web browser: This is the program you use to access the internet, like Google Chrome, Firefox, or Safari.
  2. Go to the SASSA website: In the address bar at the top of your browser, type https://srd.sassa.gov.za/sc19/status and press Enter. This will take you to the SASSA SRD Grant Status Check page.
  3. Enter your ID number: Look for the field labeled “South African ID Number”. Carefully type in your 13-digit South African ID card number without any spaces or hyphens.
  4. Enter your phone number: Find the field labeled “Cell Phone Number”. Enter the same phone number you used when you applied for your SASSA R350 grant.
  5. Click “Submit”: Once you’ve entered all the information correctly, click the “Submit” button at the bottom of the page.

Here’s what happens next:

  • The website will process your information and display your application details on the screen.
  • Look for your reference number: It will be displayed near the top of the page along with other details like your application status and payment method (if applicable).
  • Your reference number will be a unique combination of letters and numbers.

Congratulations! You’ve successfully retrieved your lost SASSA R350 reference number online.

Method 2: Check Your SASSA SRD R350 Application ID Via WhatsApp

Lost your SASSA R350 reference number? No need to fret!

You can easily retrieve it using WhatsApp, a popular messaging app on your phone.

Things to Remember:

  • You will need your smartphone with WhatsApp installed.
  • Make sure you have an internet connection on your phone.
  • You should know the phone number you used when applying for your SASSA R350 grant.

Steps:

  1. Open WhatsApp: Locate the WhatsApp icon on your phone and tap on it to launch the app.
  2. Add SASSA as a contact: If you haven’t already, save the SASSA WhatsApp number 082 046 8553 as a contact in your phone. You can do this by tapping the three dots in the top right corner, selecting “Contacts,” then “New Contact.” Enter the number, name it “SASSA Status,” and save it.
  3. Start a chat with SASSA: Open your WhatsApp chats and find the “SASSA Status” contact you just created. Tap on it to begin a new chat conversation.
  4. Send “Status”: In the chat window, type the word “Status” and send it to SASSA. You can simply tap the send button after typing the message.
  5. Respond to prompts: You will receive an automated reply from SASSA with several options. Choose “Status Check” by replying with the corresponding number or word displayed in the message (e.g., typing “2” if “Status Check” is option 2).
  6. Confirm reference number retrieval: SASSA might ask if you want to retrieve your reference number. Reply with “Yes” to confirm.
  7. Provide your details: You might be asked to verify your identity by entering your South African ID number and the phone number you used during the application. Enter them carefully, then tap send.
  8. Receive your reference number: Once SASSA verifies your information, they will send your SASSA R350 reference number directly through WhatsApp chat.

Congratulations! You’ve successfully retrieved your reference number and can now view it within your chat with SASSA.

Method 3: Get Your SASSA R350 Reference Number Via USSD

Need your SASSA R350 reference number but can’t find it anywhere? No worries!

You can easily retrieve it using USSD, a service available on most mobile phones, even the basic ones.

Things to Remember:

Steps:

  1. Open your phone’s dial pad: This is the app you use to make calls. It usually looks like a grid with numbers and symbols.
  2. Dial the USSD code: Type in the code “*120*3210#” and press the call button. This code is specifically designed to help you access your SASSA application details.
  3. Wait for the response: Your phone will receive a message from SASSA. This message might contain instructions or ask for further information.
  4. Follow the prompts (if any): If the message asks for your South African ID number, enter it carefully and send it. This helps SASSA verify your identity.
  5. Receive your reference number: Once SASSA confirms your details, you will receive another message containing your SASSA R350 reference number. It will be a unique combination of letters and numbers.

Congratulations! You’ve successfully retrieved your lost reference number using USSD.

Additional Tips:

  • Make sure you have enough network signal on your phone to receive the USSD messages.
  • If the process doesn’t work the first time, try again after a few minutes.
  • Remember, you can only use the phone number you registered with SASSA to retrieve your reference number through USSD. Using a different number won’t work.

This USSD method is a quick and convenient way to find your SASSA R350 reference number, especially if you don’t have internet access or prefer a simple approach without using apps.

Method 4: Get Your SASSA Application ID Via Voice Call

Sometimes, the simplest solution is the best. If you’re not comfortable with online methods or using your phone’s data.

You can still retrieve your lost SASSA R350 reference number through a good old-fashioned phone call.

Things to Remember:

  • You will need your mobile phone with a network signal.
  • Have your South African ID number and the phone number you used during your SASSA R350 application readily available. These will be needed for verification purposes.

Steps:

  1. Open your phone’s dial pad: This is the app you use to make calls. It usually looks like a grid with numbers and symbols.
  2. Dial the SASSA toll-free number: Type in “0800 60 10 11” and press the call button. This number connects you directly to the SASSA call centre.
  3. Listen to the automated message: Once the call connects, you will hear an automated message from SASSA. This message might provide instructions or ask you to choose an option from a menu.
  4. Press “1”: In most cases, the automated message will prompt you to press different numbers for various services. To retrieve your reference number, press “1” on your keypad when instructed. This typically indicates an option like “Application Status and Reference Number Enquiry”.
  5. Wait for a representative: After pressing “1”, you might be placed on hold until a SASSA representative becomes available to assist you. Be patient, as wait times can vary depending on call volume.
  6. Explain your request: Once connected to a representative, politely explain that you need to retrieve your lost SASSA R350 reference number.
  7. Provide verification details: The representative will likely ask you to confirm your identity by providing your South African ID number and the phone number you used during your SASSA R350 application. Provide this information accurately.
  8. Receive your reference number: Once your information is verified, the representative will provide you with your SASSA R350 reference number over the phone. You can write it down for future reference.

Congratulations! You’ve successfully retrieved your lost reference number through a phone call.


Phew, that wasn’t so bad, right? Now you have a few different ways to find your lost SASSA reference number, depending on what works best for you.

Whether you’re a whiz online, prefer the convenience of your phone, or just like talking to a real person, there’s an option that will get you back on track.

So don’t stress about that missing number anymore! With these simple steps, you can easily retrieve your reference number and get back to managing your SASSA grant.

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