I understand I need my South African ID number and the cellphone number I used for my SASSA SRD R350 grant application, but finding where to actually check my balance online has been a hassle.
I’ve spent forever searching the internet, clicking on confusing websites. It felt overwhelming, especially since I’m not great with technology.
But, after a lot of trial and error, I finally figured it out! The process was actually quite simple, I just needed a clear guide.
Now, I want to share my experience to help others in the same situation – let me be your guide to checking your SASSA balance online.
How to Check Your Sassa Balance for SRD R350
1. Go to the SASSA website
Open your internet browser (like the app where you search for stuff on the internet).
Type this address carefully in the address bar at the top: https://srd.sassa.gov.za/sc19/status
Press the Enter key on your keyboard.
2. Fill in Your Information:
ID Number: Look for the box that says “South African ID Number of Applicant.
Carefully type in your full South African ID number.
Cellphone Number: Find the box that says “Phone Number Used to Submit Your Application”.
Type in the number you used when applying for your grant.
Check the Box: You may have to click a little box to show that you’re not a robot.
3. Click Submit:
Find the button that says “Submit”. Click on it with your mouse.
4. Wait and Read Your Balance:
The website will take a moment to work.
It will then show you information about your grant, including your balance (that’s the amount of money available).
Alternative Methods to Check Your Sassa Balance for SRD R350
1. Check Your Balance Using Your Phone (USSD Method):
Step-by-Step Guide:
- Find the phone app: Look for the icon that looks like a little telephone. Usually, it’s green. Tap it to open the app where you make calls.
- Find the number buttons: This looks like a calculator with numbers. This is where you usually type in phone numbers to call people.
- Type the magic number: Carefully type this number: 12069277# (Just like writing a regular phone number).
- Press the green call button: That’s the big button you usually press after typing someone’s number to call them. This time you don’t need to talk, just press that button!
- Words on the screen: Some words and options will pop up on your screen. Think of this like someone asking you questions.
- Read carefully: Take your time and read each word. Think about your answers.
- Press numbers to answer: The words will ask you to do things like press “1” for one thing, “2” for another. Type in that number and press the green call button again.
- They need to know it’s you:
- ID Number: They’ll want your South African ID number. Type this in carefully! Press the call button to send your answer.
- Phone Number: They may also ask for the phone number you used when you signed up for SASSA. Type that in and press the call button.
- Wait for the secret message: After just a little while, you’ll get a text message (that’s an SMS). This message is like a little note telling you how much money is in your SASSA account!
2. Check Your Balance Online Using WhatsApp:
Step-by-Step Guide:
- Find the green speech bubble: Look on your phone for a green icon with a white speech bubble inside. This is the WhatsApp app. Tap it to open WhatsApp.
- Find the ‘write a message’ button: Look for a symbol that looks like a pencil and paper, usually at the bottom of your screen. Tap on this symbol.
- Start a new conversation: You might see a list of names. Look for a button that says something like “New chat” or “New message” and tap it.
- Find the SASSA contact: This is where you’ll need that number you wrote down.
- Type +27820468553 carefully into the box where it says “To:” or “Enter number”.
- Sometimes, you might even be able to save this number to your phone’s address book and then find it in that list.
- Type “SASSA” and send: In the box where you write messages, type the word “SASSA” in capital letters. Then, find the button that looks like an arrow or a paper airplane and press it to send your message.
- Wait for a reply: The SASSA WhatsApp will send you a message back. Look for a word that says “Status” and type that word as your reply. Press the send button (the arrow or paper airplane again).
- Follow the instructions: SASSA will ask you some questions.
- Reference number: If they ask for a reference number, and you know it, type “Yes” and send it. Then, type your reference number carefully and send it. If you don’t know it, just follow the steps they give you.
- Phone number: They will definitely ask for the phone number you used when you applied for your SASSA grant. Type that number in carefully and press the send button.
- You’ll get your balance: After you answer their questions, SASSA will send you a message telling you how much money you have in your SASSA account.
3. Check Your Balance at an ATM (for SASSA cardholders only):
Step-by-Step Guide:
- Find an ATM: ATMs are those machines in the wall or sometimes in little rooms. Look for one that has the same bank logo as your SASSA card. If you’re not sure, you can ask a security guard or someone for help.
- Find the card slot: It looks like a long, thin opening on the ATM. This is where your card goes in.
- Gently slide your card in: There is usually an arrow or picture to show you which way your card should face. Slide it in carefully.
- Time for your secret PIN:
- Number buttons: There are number buttons just like on your phone. Press the numbers of your PIN in order. Be sure no one is looking over your shoulder!
- Green button: Press the green button (usually labelled “Enter”) after you type your PIN.
- Words on the screen: The machine will ask you what you want to do. Look for words like:
- “Balance” or “Check Balance
- Something about “How much money”
- Press the button next to those words on the screen.
- Choose how to see it: The ATM might ask if you want to see your balance on the screen or get a little piece of paper (a receipt). You can choose either!
- All done!
- On the screen: Your balance will pop up.
- Printed receipt: A small piece of paper will come out of the machine with your balance written on it.
4. Visit Your Nearest SASSA Office or Post Office:
Step-by-Step Guide
- Finding the office:
- SASSA Office: You can search online or ask someone for the address of the SASSA office closest to you.
- Post Office: Sometimes the Post Office also helps with SASSA things.
- Get in line early: Offices can get busy, so go in the morning if you can.
- Look for the numbers: When you get there, look for a place where they give out little pieces of paper with numbers on them, or a machine to take a number from. This helps them know who came first.
- Wait your turn:
- Find a chair and sit down.
- They will call out numbers or show them on a screen.
- When it’s your number, go to the desk or window they tell you.
- Talk to the SASSA person:
- Be polite: Say “Hello” or “Good morning” and smile.
- Explain what you need: Tell the person “I would like to check my SASSA balance, please.
- Show your ID: They need to check it’s really you.
- Wait a little bit: They will look on their computer and then tell you how much money is in your SASSA account.
They can’t change my number it’s 6 mounth now