How to Change Your Sassa Phone Number for Srd Grant

Keeping your contact details up-to-date with Sassa is crucial to ensure you receive all important notifications and updates about your Srd Grant.

This includes your phone number. If your phone number has changed, don’t worry!

Here’s a detailed guide to walk you through the process of changing your Sassa phone number online:

Before You Begin:

  • Make sure you have your South African ID number and your Sassa Application ID (AppID) readily available.
  • You’ll also need your new phone number.
  • Remember, you can only update your contact details once every 24 hours.

Let’s get started!

1. Head to the Sassa website

In your web browser, go to the official Sassa website for the SRD Grant contact details update.

You can find this page by searching online for “Sassa SRD Update Contact Details”.

You can search for “SASSA website” or use this link: https://srd.sassa.gov.za/sc19/contact

2. Enter your ID and AppID

On the Sassa website, locate the fields for “ID Number” and “Application ID”.

Carefully enter your 13-digit South African ID number in the first field.

Then, enter your 6-digit Sassa Application ID (AppID) in the second field.

This AppID would have been provided by Sassa during your initial Srd Grant application or reapplication.

3. Verification Time

Once you’ve entered your ID and AppID, click the “Submit” button. The system will now verify your details.

4. New Phone Number Time

If the verification is successful, you’ll be directed to a new screen where you can enter your new phone number.

Double-check the number you enter to avoid any typos.

5. Reason for Change (Optional)

You may also see a section where you can provide a reason for changing your phone number.

While this is optional, it can be helpful for Sassa’s records.

6. Verification with One-Time Pin (OTP)

Sassa will then send a One-Time Pin (OTP) to your newly entered phone number.

This code is unique and will only be valid for a short period. Enter the OTP code in the designated field on the website.

7. Confirmation

Once you enter the correct OTP, your phone number will be successfully updated in the Sassa system.

You’ll likely see a confirmation message on the screen.

Congratulations! You’ve now successfully updated your Sassa phone number for your Srd Grant.

Sassa will use this new number for all future communication regarding your grant.

Additional Tips:

  • Keep a copy of your confirmation message or screenshot it for your records.
  • If you encounter any difficulties during the process, you can contact Sassa on their toll-free number: 0800 601 011.
  • Remember to update your phone number with any other institutions that may need to contact you regarding your Srd Grant, such as your bank.

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336 thoughts on “How to Change Your Sassa Phone Number for Srd Grant”

  2. Hi am tsakani Lisbeth khosa I have problems with this 350 social grant. Is always on approve but am not getting payment now I changed the cell phone no it was 0739181016 now is 0836110298 I want to put new number to my 350 social grant. I hope you will help me

    Reply

  15. I am Ntombizanele Leti Tsomo,ID number 0511200990089 I have a problem to apply for my srd grand everytime I try said I am already active but I didn’t apply eversince I was turning 18 years ,,I need help my number is 0656556749

    Reply

  16. The corrupt sassa employees are playing fool of poor people,they are obviously paying themselves the R350 for those who lost their cell phone numbers,they are evil than Devil because they do this every months and are not scared of prison,they think every one is stupid,in 2020 they paid themselves and their dead family members,,in April 2022 they refused to pay us the R350 despite being registered and they said we were supposed to re-register for that month!they went on giving people wrong pay date,the most sad one was for the woman who borrowed money in Soweto and took a taxi to new town Johannesburg,but there was no money for us at pick-and-pay and not because of pick-n- pay ‘s fault but sassa’s,the pay date was on that very day and that’s why we were on the queue,the till slip responded,declined because there is no sufficient funds, the woman in question said I don’t have a taxi fair and I m beginning to feel hungry,she said this very sadly that I had to walk away from the queue heart broken,and these sassa thugs don’t give a damn about strangers but only for themselves and their families.The end of this month is going to be a full year since I last received my Grant,,they say we gonna call you,I phoned them several times and I lost count,they block the online system where one can change the number for him or her self,saying there is corruption if you change it on line!every sassa Grant recipient has a six digits number,therefore how can a stranger know some one else’s personal number?the answer is they can’t!only sassa employees can assist that fraudster and without the assistance to commit fraud from the employees of sassa he can’t,so its just a poor excuse to pay them selves.

    Reply

  18. I would like to change my sassa srd phone number.i haven’t receive my R350 ever since its started.it says srd is already active

    Reply

  22. Hi I am Lindelwa I have problem with 350 its say identity verification so I don’t know what to do coz I tried to fix everything but still nd it doesn’t show my status now

    Reply

  25. I’ve lost my phone numbers that i have registered on my R350 grant and im using new numbers. I want to change to my new number

    Reply

  28. Hi I’m Morine,I tried to apply Social Grant for my niece but it seems like someone already applied for her or used her Identity Number…… can you assist please

    Reply

  31. Hi i lost my old phone due to robbery just wanted to find help i do have money that’s aproved by sassa but cant do anything due to my lost number and i cant remember anymore

    Reply

  35. I want to change the phone number if I tried here it failed so i don’t know what to do,I even called they says they will sed me the link but nothing please help

    Reply

  56. Can you please help me change my phone number .. because I lost my sim card and I don’t remember my old number… You can WhatsApp me on 0822509967

    Reply

  63. I beg sassa employees to consider my problem,at so many times phone them change my phone number.They play me fool said she’ll sent me sms or phone me.Is been two years now.help me?.

    Reply

  64. I lost my sim card long time ago and I did apply for the srd grant now I need to change my number which is 069 549 1026 to 068 761 4632
    You can WhatsApp me on this number 068 761 4632

    Reply

  70. Ilost my number that i was using so i want tochange the number that i have been uapplied in myR 370

    Reply

  74. I lost my son car50t d 2021 since then I’d never pay for my sassa grants 350 so I want to change my number

    Reply

  84. Nobody will respond sassa employees think they own the country.how can people wait a year to change numbers then u call the toll-free number for them to tell u what u read on their website how stupid is that.Nobody ever answer the head office number.they will help u only if they know u mxm

    Reply

  114. want to know my application ID. Someone else applied on my behalf and I don’t know the person or his/her Cellphone nr.

    Reply

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