How to Change Sassa R350 Payment Method to Cash Send

Unfortunately, you can’t directly change your SASSA R350 payment method to Cash Send. Here’s why and what you can do instead:

Why Cash Send Isn’t Directly Available

Focus on Bank Accounts: SASSA strongly encourages beneficiaries to use bank accounts for receiving their R350 grants.

This is to reduce crowding at post offices and ensure faster, more secure payments.

Cash Send Limitations: Cash Send might have delays or complications that SASSA is working to resolve.

What You CAN Do Instead

Option 1: Open a Simple Bank Account

Choose an Easy-Access Account: Many South African banks offer basic, low-cost, or no-fee accounts that are easy to open. Consider banks like:

  • Capitec
  • FNB (Easy Account)
  • TymeBank
  • Nedbank (KeYona Account)

Visit a Branch: Go to the bank branch of your choice with your South African ID document. They’ll help you open an account quickly.

Update SASSA: Once you have your bank account details, follow the steps below to update SASSA.

Option 2: Use the Post Office (If Absolutely Necessary)

Visit a Post Office: Go to your nearest South African Post Office with your ID.

Collect in Cash: If your grant is approved, you can collect your R350 in cash at the Post Office.

How to Update SASSA Payment Details (For a Bank Account)

  1. SASSA Website: Visit the SASSA SRD website:
  2. Enter ID Number: Type in your South African ID number.
  3. Phone Verification: An SMS with a secure link will be sent to the phone number you used when you applied for the grant. Click on the link.
  4. Change Payment Method: Carefully follow the instructions to select “Bank Account” as your payment method.
  5. Provide Bank Details: Enter your bank name, account number, and account type (savings, checking, etc.).
  6. Submit: Review your information carefully, then submit your updated payment details.

Need Help?

Contact SASSA’s toll-free call center: 0800 60 10 11

Visit a SASSA office for assistance if you’re struggling with the online process.

Let me know if you have any other questions in the comment section below!