Unfortunately, you can’t directly change your SASSA R350 payment method to Cash Send. Here’s why and what you can do instead:
Why Cash Send Isn’t Directly Available
Focus on Bank Accounts: SASSA strongly encourages beneficiaries to use bank accounts for receiving their R350 grants.
This is to reduce crowding at post offices and ensure faster, more secure payments.
Cash Send Limitations: Cash Send might have delays or complications that SASSA is working to resolve.
What You CAN Do Instead
Option 1: Open a Simple Bank Account
Choose an Easy-Access Account: Many South African banks offer basic, low-cost, or no-fee accounts that are easy to open. Consider banks like:
- Capitec
- FNB (Easy Account)
- TymeBank
- Nedbank (KeYona Account)
Visit a Branch: Go to the bank branch of your choice with your South African ID document. They’ll help you open an account quickly.
Update SASSA: Once you have your bank account details, follow the steps below to update SASSA.
Option 2: Use the Post Office (If Absolutely Necessary)
Visit a Post Office: Go to your nearest South African Post Office with your ID.
Collect in Cash: If your grant is approved, you can collect your R350 in cash at the Post Office.
How to Update SASSA Payment Details (For a Bank Account)
- SASSA Website: Visit the SASSA SRD website: https://srd.sassa.gov.za
- Enter ID Number: Type in your South African ID number.
- Phone Verification: An SMS with a secure link will be sent to the phone number you used when you applied for the grant. Click on the link.
- Change Payment Method: Carefully follow the instructions to select “Bank Account” as your payment method.
- Provide Bank Details: Enter your bank name, account number, and account type (savings, checking, etc.).
- Submit: Review your information carefully, then submit your updated payment details.
Need Help?
Contact SASSA’s toll-free call center: 0800 60 10 11
Visit a SASSA office for assistance if you’re struggling with the online process.
Let me know if you have any other questions in the comment section below!
I’ve been declined over 2 years and half and im not working what can i do
Hi,you can appail on the accounts and wait usely it helps
HOW DO I CHANGE MY CONTACT NUMBER ONLINE SO I CAN FILL IN MY BANK DETAILS
Check this guide pls: https://sassainsider.co.za/how-to-change-your-sassa-phone-number-for-srd-grant/
Good day i loat my phone and i want to register with my new number how can i let it be done
I visited sassa office but I didn’t get any help itry to explain that I received a message from sassa to my personal details but there guy help he told me to call sassa hotline I show her the message but he didn’t gave me chance
Why my R350 it’s approved and I did not get them the collection place is post office
Why my R350 it’s approved and I did not get them the collection place is post office
Can someone pls help.. Since the first day the 350 come out I apply an since today I didn’t get it Why…. The phone number I used it show invalid but IAm still using the same phone number…. Pls I need help…. I have a new phone number but even THT number shows invalid…. How an why
My name is henrque Joao,I haven’t received my r350 grant since last year October, I called the help line to ask them to update my details 2 Months ago but I received no reply till todate,I have the number I used to apply my e350 but aassa rejected, I try to apply from scratch and the answer is: your application is active,how? I don’t know because now is 6 months without getting any r350/can someone help me? What should I do?
I lost my phone and I don’t know the number out of my head and I can’t remember my application I’d so what can I do to change my phone number