How to Check African Bank Loan Balance

Here’s a detailed guide on how to check your African Bank loan balance.

I’ve included multiple methods so you can pick the most convenient for you:

Methods to Check Your African Bank Loan Balance

1. Online Banking

  • Register: If you haven’t already, visit the African Bank website ( and register for online banking. You’ll need your account details handy.
  • Login: Once registered, log in to your online banking portal.
  • Account Overview: Find the section displaying your loans. Your current loan balance will be clearly visible there.

2. African Bank App

  • Download: Download the African Bank App on your smartphone (available on Google Play Store and Apple App Store).
  • Login: Use your online banking credentials to log in to the app.
  • Navigate: Go to the loans section of the app and your balance will be shown.

3. Cellphone Banking (USSD)

  • Dial: Dial *120*225# from your phone and follow the prompts.
  • Select Options: Choose the options related to loans and then balance inquiries.
  • View Balance: Your loan balance will be displayed on the screen.

4. ATM

  • Find an ATM: Locate an African Bank ATM.
  • Insert Card and PIN: Insert your African Bank card and enter your PIN.
  • Balance Inquiries: Look for the “Balance Inquiries” option.
  • Select Loan Account: Choose the specific loan account you want to check.
  • View Balance: Your loan balance will appear on the screen.

5. Call Customer Service

  • Phone Number: Call the African Bank customer service line at 0861 111 011.
  • Verification: Be prepared to answer security questions to verify your identity.
  • Request Balance: Ask the representative for your current loan balance.

Important Notes:

  • Up-to-date Information: Online banking, the app, and cellphone banking usually provide the most up-to-date information about your loan balance.
  • Transaction Fees: While most balance inquiries themselves should be free, some methods like using ATMs from other banks may carry fees.