Fix SASSA “UIF Registered” Status

If you’ve applied for the South African R350 grant, but keep seeing the dreaded “UIF Registered” status, you’re not alone.

This message pops up when SASSA believes you’re already receiving financial support through the Unemployment Insurance Fund (UIF).

Unfortunately, this makes you ineligible for the R350 grant. But don’t lose hope just yet!

In this guide, I’ll break down exactly what “UIF Registered” means and walk you through the step-by-step process to appeal the decision and potentially get your R350 grant approved.

Keep in mind that this process can take some time, but hang in there!

What does “UIF Registered” mean and why it matter for your R350 grant

  • “UIF Registered”: This means the South African Social Security Agency (SASSA) believes you’re either actively getting Unemployment Insurance Fund (UIF) money or are signed up for it.
  • The Problem: You can’t receive the R350 grant if you’re already getting financial help from other government sources, including UIF.

Why you might be seeing the “UIF Registered” status even if you’re not getting UIF:

  • You ARE getting UIF: This is the most obvious reason. If you’re getting UIF, you’re unfortunately not eligible for the R350 grant.
  • Old UIF Registration: Maybe a past employer paid into UIF for you, but you never claimed the benefits. You’re still registered, making it look like you’re receiving money.
  • SASSA System Error: It’s possible (technology isn’t perfect!) that SASSA’s system made a mistake.

Step-by-Step Guide to Fixing the “UIF Registered” Problem

Step 1: Double-check your UIF Status

Go to the official website: Visit the Department of Employment and Labour’s website at

Find your UIF status: There should be a way to check if you’re registered and whether you’re actively getting benefits.

If it says “inactive” or something similar, you’re NOT getting UIF money.

Step 2: Get Your Paperwork Together

Bank Statements: Print out the past six months of your bank statements. These will back up your claim that you’re not receiving UIF payments.

UIF Letter: Request an official letter from the Department of Employment and Labour which clearly says you’re not getting UIF benefits.

(You might be able to do this on their website, or you may need to visit a local office).

Anything Extra: If you have another document that could prove your point (like an old employment contract), grab it!

Step 3: File That Appeal!

  • SASSA Appeals Website: Go to the SRD grant appeals website:
  • Basic Info: Enter your South African ID number and the cell phone number that SASSA has on file for you.
  • Enter PIN: SASSA will send you a one-time PIN to your phone. Type it in to continue.
  • Pick the Month: Select the month your R350 grant was rejected.
  • Upload Time! Scan or take clear pictures of your bank statements, UIF letter, and anything else. Upload them all to the website.
  • Hit Submit: Click the button to send your appeal.

Step 4: Patience is Key

Wait Time: It can take 60-90 days for SASSA to review your appeal.

You’ll Be Notified: Once they make a decision, you’ll get notified either way.

Important Things to Remember

  • Honesty is crucial: Don’t lie about your situation. If you’re getting UIF, you’re not eligible for the R350 grant.
  • Clarity is your friend: Your uploaded documents should be super clear and easy to read. Blurry pictures won’t help your case.
  • Ask for help: If you get lost, ask someone more tech-savvy for help, or approach your local SASSA office for assistance.

The “UIF Registered” status can be frustrating, but knowledge is power.

Now that you understand what it means and how to address it, you’re armed with the information to get your grant application back on track.

Be sure to double-check your UIF status, gather your documents, and file your appeal as soon as possible.

And, if you found this guide helpful, please share it with others who might be facing the same challenge!