Clinical Trainer, Medical Surgical Devices

Job Description

Salesworx is seeking a Clinical Trainer for Medical Surgical Devices in Johannesburg to develop and implement training programs for employees and end-users. The role involves onboarding new hires, providing ongoing training for staff, and ensuring compliance with regulatory standards. The candidate will collaborate with the Marketing & Training Manager to maintain training materials and support sales teams in the field.

Requirements

• Bachelor’s degree or equivalent qualification
• Excellent verbal and written communication skills
• Administration skills
• Ability to think creatively and innovatively
• Professional judgment and discretion
• Dependability and good time management
• Problem-solving skills
• Ability to work under pressure
• Approachable and patient attitude
• Ability to display fairness, honesty, and integrity
• Flexibility to work after hours, weekends, and travel nationally

Responsibilities

• Develop and implement training programs for employees
• Assess training and development needs for the organization
• Help individuals develop skills and knowledge
• Create training manuals and present in-person training sessions
• Monitor training for effectiveness
• Onboard and train all new hires
• Provide ongoing weekly and monthly training for existing staff
• Conduct external training as business requirements change
• Design and develop comprehensive training materials for internal staff and end-users (hospital nursing staff, procurement)
• Regularly update training materials
• Provide refresher training for existing staff
• Maintain accurate, POPI-compliant records of all training
• Collaborate with Marketing & Training Manager and Sales Managers to ensure product training is conducted
• Train on relevant regulations and Marketing Code of Conduct
• Work with sales representatives in the field to identify further training needs
• Develop and maintain training manuals, materials, procedures, and standards
• Manage training logistics, including scheduling, venue coordination, and resource allocation
• Provide regular updates and reports to the Training Manager on training activities and outcomes
• Contribute to strategic planning to enhance training effectiveness
• Gather additional training material and conduct research
• Ensure the team has requirements for meetings, detailing, and training
• Manage emails and ensure contents are actioned or responded to
• Follow up on projects involving the sales team
• Travel in-field with sales representatives
• Cover cases in-field when short-staffed
• Conduct planned or ad-hoc training sessions
• Discuss training activities with the Marketing & Training Manager
• Attend online training sessions
• Assist the Admin team with product information for submissions or customer feedback
• Conduct research and data collection
• Assist in marketing events as needed
• Work after hours for congresses and company events as required