Communications Consultant

Job Description

PwC is seeking an experienced Communications Consultant to join its team. This role is crucial for enhancing the firm's presence and reputation through strategic communication across both digital and internal channels. The successful candidate will be a creative and skilled writer, responsible for developing compelling content that aligns with PwC’s brand guidelines and engages a wide range of audiences. This position requires a proactive professional who can manage content, support leadership, and contribute to a cohesive communications strategy.

Requirements

• Excellent written communication skills, with the ability to craft clear, engaging, and tailored content.
• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• Minimum of 3 years’ experience in communications.
• Proven experience in digital marketing, digital content creation, and managing digital communication platforms.
• Experience developing compelling content for internal stakeholders.
• Experience collaborating with senior-level leadership to develop and deliver strategic communications content is preferred.

Responsibilities

• Develop clear, engaging, and audience-appropriate messages for digital channels, including the PwC Africa website, social media and other platforms.
• Collaborate with internal teams, including marketing, to ensure messaging aligns with PwC’s broader objectives and brand guidelines.
• Assist with planning, writing, and editing digital content, ensuring quality, consistency, and alignment with PwC’s tone and voice.
• Support leadership profiling and contribute to PwC’s positioning on social media, working alongside senior communications staff.
• Assist in managing content calendars and scheduling posts to maintain consistent communication across digital platforms.
• Apply basic SEO principles to web content to improve online visibility and engagement.
• Support the integration of multimedia elements such as images, videos, and infographics into digital content, collaborating with creative teams as needed.
• Identify and engage internal PwC advocates through platforms like Haiilo to help amplify PwC Africa’s digital messages.
• Develop and implement internal content plans and write/edit a range of internal materials including staff emails, articles, newsletters, speeches, scripts and talking points.
• Engage with internal stakeholders to shape key themes and messages and communicate them through appropriate internal channels.
• Ensure consistent quality of internal communications.
• Create innovative internal communications by exploring content, design, and channel options in collaboration with Africa CMD’s Digital Presence and Brand and Creative teams.
• Develop content that encourages PwC Africa employees to support the firm’s strategy and growth ambition.
• Identify and segment internal audiences and tailor communication plans to effectively engage each group.
• Align all internal communications with PwC’s tone of voice.
• Support internal change management initiatives through clear, transparent, and timely communication.
• Plan and manage internal communications projects from brief to delivery, ensuring timelines, approvals, and outputs are effectively coordinated.
• Assist in developing communications for internal events such as town halls, firm-wide briefings, and leadership webinars.
• Collaborate with Human Capital other internal teams to support communications around people-focused initiatives and firm culture.
• Leverage internal communication tools and platforms to distribute content and maintain strong engagement across the organisation.
• Build and maintain key relationship with various internal stakeholders.