Catering District Manager - Retirement

Job Description

Feedem is recruiting for a Catering District Manager with retirement experience to oversee multiple catering units, ensuring efficient, profitable operations while maintaining food quality, safety standards, and excellent client satisfaction.

Requirements

• Diploma/Degree in Hospitality Management, Food Service Management, or a related field
• Minimum of 5-7 years’ experience in the catering or food service industry
• At least 3 years in a management role overseeing multiple units/sites
• Proven experience leading teams, managing budgets, and ensuring operational excellence
• Strong leadership and team management skills, with the ability to mentor and motivate staff
• Exceptional organizational and multitasking abilities
• Financial acumen with experience in budgeting, cost control, and financial reporting
• In-depth knowledge of food safety regulations (HACCP, ISO) and operational compliance
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and operational management tools
• Valid driver’s license and own reliable transport
• Willingness to travel extensively within the district to oversee multiple catering units
• Ability to work flexible hours, including evenings, weekends, and public holidays as required

Responsibilities

• Oversee day-to-day operations of all catering units within the district to ensure operational excellence
• Conduct regular site visits to assess operations, food quality, hygiene, and compliance with company policies
• Develop and implement operational plans to drive efficiency, improve service delivery, and meet performance targets
• Support Catering Managers in resolving operational challenges and implementing best practices
• Lead, mentor, and motivate Catering Managers to achieve operational and financial targets
• Set clear performance goals for Catering Managers and conduct regular performance reviews
• Identify training and development needs to enhance staff capabilities and overall performance
• Foster a positive and collaborative working environment that encourages teamwork and accountability
• Assist in preparing and managing budgets for all units within the district
• Monitor and control operating costs, ensuring profitability across all catering sites
• Analyse financial reports and KPIs to identify trends, opportunities, and areas for improvement
• Implement cost-saving initiatives without compromising on quality or service standards
• Ensure strict adherence to food safety and hygiene regulations (HACCP, ISO, etc.) across all units
• Conduct compliance audits to ensure catering units meet company, client, and legal standards
• Address non-compliance issues swiftly and implement corrective measures
• Promote a culture of excellence in quality, safety, and cleanliness across all sites
• Build and maintain strong relationships with clients to ensure satisfaction and retention
• Address client concerns and feedback promptly, collaborating with Catering Managers to implement solutions
• Ensure Catering Managers meet client requirements and deliver exceptional customer service
• Identify opportunities for service improvements and growth within the district
• Compile and present district performance reports, including financials, KPIs, and operational updates, to the Operations Manager
• Monitor and evaluate the performance of all catering units, ensuring targets and standards are consistently met
• Maintain accurate records of compliance, staffing, and financial performance for all sites