Store Leader

Job Description

Lead the charge at Cape Union Mart’s River Square store in Vereeniging as a Store Leader, driving sales and operational excellence for South Africa’s premier outdoor adventure retailer. This role demands a strategic leader to oversee financial performance, stock management, and customer service while inspiring a team to deliver exceptional experiences. Join a legacy brand since 1933, equipping adventurers with top-quality gear for hiking, camping, and more, and make a lasting impact in a dynamic retail environment.

Requirements

• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels
• Minimum of 5 years’ Store Management experience
• Minimum of 8 years’ Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum
• Honesty in dealing with cash or finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures
• Leading and supervising
• Achieving personal work goals and objectives

Responsibilities

• Achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• Manage and control the financial aspects of running the store to ensure store profitability
• Adhere to merchandising standards in line with the brand requirements to ensure good product mix
• Ensure proper stock management and control to minimise loss and ensure product availability by monitoring stock related risks
• Deliver exceptional customer service to ensure the best customer experience
• Build excellent relationships with all relevant service providers (internal and external)
• Manage human resources effectively by recruiting, planning, and administrating payroll properly
• Inspire, motivate, develop, and hold people accountable appropriately
• Align team members to Company culture and create fun
• Implement all company policies and procedures
• Maintain health & safety practices