Specialist Solution Analyst

Job Description

Absa is seeking a Specialist Solution Analyst to join its Johannesburg-based DevOps team in a hybrid role. The position involves translating business needs into technical system requirements, writing detailed user stories, defining solution scope, designing integrated system requirements, and leading manual testing. The analyst will work closely with stakeholders and cross-functional teams to ensure solution alignment, quality delivery, and ongoing system improvement.

Requirements

• Bachelor's Degree in Information Technology
• Proficiency in analysis and elicitation techniques to translate business needs into technical solutions
• Experience with UML/BPMN for process and system documentation
• Strong understanding of integration points and tech stacks within enterprise environments
• Ability to prepare and prioritize user story backlogs
• Experience in building business cases and defining acceptance criteria
• Ability to document detailed system requirements across multiple platforms
• Strong facilitation skills to socialize and approve integrated requirements
• Experience in defining and leading manual testing strategies and processes
• Familiarity with DevOps processes, scrum methodologies, and agile planning
• Ability to coach and mentor peers and junior analysts
• Capable of conducting peer reviews and collaborative problem solving
• Skill in monitoring and reporting on system performance during testing and production

Responsibilities

• Develop strong relationships and apply analytical techniques to capture and validate product and service needs
• Translate needs into usable user stories and system specifications
• Prioritize backlogs and define success metrics and acceptance criteria
• Create detailed system requirements including capabilities, interfaces, and functionalities
• Use modeling tools and visual documentation standards to represent processes and systems
• Socialize and align requirements across stakeholders, forums, and development teams
• Leverage technical knowledge of architecture and systems to inform integration points
• Collaborate on project planning and roadmap development with squads and engineers
• Continuously improve requirements mapping for development interpretation
• Lead manual testing strategies, execute tests, and analyze outcomes
• Provide real-time feedback during testing and monitor solution quality in production
• Support developers and users during user acceptance testing
• Coach and mentor DevOps and junior analysts, lead peer reviews and knowledge sharing