Lifestyle Agent

Job Description

Lifestyle Connoisseur Club offers premium concierge services, seeking a professional Lifestyle Agent to manage client requests with discretion, deliver personalised experiences, coordinate vendors, and organise high-profile events.

Requirements

• 2-3 years experience in concierge, hospitality, customer service, or luxury service roles
• Experience in luxury travel, event planning, or personal assistant roles is a plus
• Bachelor’s degree in hospitality, business, communications, or related field preferred (or equivalent experience)
• Exceptional verbal and written communication skills for high-profile clients
• Strong problem-solving skills and resourcefulness
• Outstanding organisational and multitasking abilities
• Established or quickly build a network in luxury services such as travel, dining, entertainment
• Proficiency in CRM software, Microsoft Office Suite; familiarity with travel booking systems is a plus
• Cultural sensitivity and ability to tailor services accordingly
• Fluency in English required; additional languages (French, Spanish, Mandarin) desirable
• Professional appearance and commitment to premium service standards
• Flexibility to work evenings, weekends, and holidays as needed

Responsibilities

• Build and maintain strong, trusting client relationships
• Manage a wide range of client requests including travel, event planning, personal shopping, and exclusive experiences
• Anticipate and resolve issues swiftly and discreetly
• Coordinate with vendors, suppliers, and partners to ensure quality service and timely delivery
• Assist clients with daily tasks including scheduling and travel itinerary management
• Organise and execute private and international events aligning with client vision
• Provide curated lifestyle recommendations based on client preferences
• Maintain 24/7 availability to respond promptly to client needs
• Maintain strict confidentiality regarding client information
• Document client interactions and preferences using CRM systems