Assistant Store Manager - Fourways

Job Description

Econo Foods is seeking a dynamic Assistant Store Manager for our Fourways store in Johannesburg. This role focuses on driving sales, ensuring exceptional customer service, and maintaining high store standards. You’ll lead a team, manage stock, and oversee operations to minimize losses and achieve business goals, all while fostering the company’s unique Ho Hola culture in a fast-paced retail environment.

Requirements

• Grade 12 (Matric) certificate or equivalent qualification, with a tertiary qualification being an advantage
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team
• Proven track record of achieving sales targets and delivering excellent customer service
• Knowledge of retail operations, including inventory management, merchandising, and store procedures
• Valid Driver's license, preferably with your own vehicle
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture
• Friendly, helpful, confident yet humble, and able to work well in a team
• Ability to work in a highly competitive, fast-paced, and dynamic environment
• Excellent communication and interpersonal skills, with the ability to communicate fluently in English (written and verbal)
• Strong leadership and team management skills
• Ability to analyze sales data and market trends to make informed decisions
• Strong managerial abilities: planning, organizing, and control
• Strong problem-solving skills
• Service orientated, confident, and stress tolerant
• Business acumen
• Comprehensive knowledge of Microsoft
• Accuracy and attention to detail

Responsibilities

• Drive and promote sales by ensuring world-class customer service
• Ensure excellent customer service standards are maintained at all times
• Maintain outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products
• Assist in the receiving of stock, stock counts, managing expiry dates, and condition of stock
• Recruit, train, and manage a high-performing team while building and supporting the company's Ho Hola Culture
• Manage cash, including preparing floats, daily banking, and providing cashier support
• Manage the team through training, coaching, and performance evaluation of team members
• Maintain and adhere to all health and safety processes and regulations, ensuring hygiene requirements and food quality and safety standards are followed
• Analyze store sales data and identify opportunities for growth and improvement
• Oversee store operations, including opening and closing procedures, and security
• Build and maintain positive relationships with customers, vendors, and stakeholders