Telecom Operator

Job Description

Handle incoming and outgoing calls, transfer calls, take and convey messages; ensure the switchboard is manned at all times; perform related duties as required.

Requirements

• Grade 12 / Matric Certificate
• Appropriate experience as a telecom operator
• Communication skills (written and verbal)
• Computer literacy (MS Office)
• Good interpersonal skills
• Good public relations skills
• Ability to work under pressure and solve problems
• Customer service and document management

Responsibilities

• Handle incoming and outgoing calls
• Transfer calls
• Take and convey messages
• Ensure the switchboard is manned at all times
• Attend to other duties as required