Technical Sales Consultant, Graphics & Prints

Job Description

Salesworx is seeking a Technical Sales Consultant in Montague Gardens to sell print consumables for the graphics industry, suitable for gravure, flexography, lithography, corrugated, label, silkscreen printing, textile, non-woven, extrusion, paper mills, and plastic operations. The role involves achieving sales targets, expanding the client base, and managing stock and administrative tasks to ensure excellent customer service.

Requirements

• 3 years of sales experience or proven work experience as a Technical Sales Consultant, preferably in the graphics industry
• Proficiency in Microsoft Office and CRM software
• Strong problem-solving skills
• Customer service skills
• Ability to work independently, prioritize, and manage time effectively
• Professional conduct and excellent communication skills
• Goal-oriented approach and attention to detail
• Ability to work well under pressure
• Strong interpersonal skills to build and nurture relationships with stakeholders
• Self-driven and able to perform as part of a team
• Commercially aware and up-to-date on industry trends
• Effective time management and strong organizational skills
• Excellent people skills and ability to work in a team environment
• Enthusiasm and positive attitude towards work
• Adherence to procedures and processes

Responsibilities

• Present and sell company products to current and new potential clients
• Identify and contact new clients to expand the client base
• Achieve budget and sales targets set by the company
• Provide excellent customer service by promptly resolving client concerns
• Increase market share and wallet share through proactive engagement
• Prepare quotations for existing and new products
• Present new products to clients, keeping them updated on offerings
• Attend weekly sales meetings to provide updates and align with the sales team
• Provide feedback on competitors’ activity
• Make a minimum of 5 qualified customer calls per day
• Check internal inventory to ensure product availability
• Collaborate with the admin team on stock pricing for quotes
• Check other branches for stock if unavailable locally
• Follow up with the internal buying department for timely product delivery
• Participate in monthly stock takes in the branch
• Monitor customer stock levels, ordering frequency, and product types using Power BI CRM
• Capture orders via telephone or email and update the sales sheet
• Respond to customer queries and resolve issues
• Prepare, issue, and follow up on quotes
• Prepare invoices with Admin and ensure proper order processing
• Communicate with the finance team to ensure client accounts are up-to-date
• Update clients on price increases or relevant information
• Prepare and submit weekly/monthly reports to the manager every Friday