Distribution Supervisor

Job Description

Join Econo Foods as a Distribution Supervisor in Cape Town’s Airport Industria, where you’ll lead a dynamic team to ensure seamless delivery operations. This role involves coordinating drivers and assistants, managing fleet maintenance, resolving invoice issues, and optimizing delivery routes to uphold the company’s commitment to exceptional service and efficiency in the FMCG retail sector.

Requirements

• Grade 12 (Matric) certificate or equivalent qualification
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture
• Friendly, helpful, confident yet humble, and able to work well in a team
• Ability to work in a highly competitive, fast-paced, and dynamic environment
• Excellent communication and interpersonal skills, with the ability to communicate fluently in English (written and verbal)
• Comprehensive knowledge of Microsoft
• Accuracy and attention to detail

Responsibilities

• Provide clear and accurate instructions and load information to Delivery Driver and Delivery Driver Assistants, ensuring they are well-informed about their assigned tasks and delivery requirements
• Monitor the progress of Delivery Driver and Delivery Driver Assistant during delivery routes, tracking their locations, and expediting deliveries as necessary to ensure timely and efficient service
• Conduct debrief sessions with drivers to gather feedback, address any issues or concerns, and identify opportunities for improvement in delivery operations
• Receive delivery route packs and ensure all governance and payment requirements are met: Customer signatures, Customer request forms, payment slips, etc
• Resolve any invoice discrepancies or errors related to distribution activities, coordinating with relevant teams to ensure accurate and timely resolution
• Ensure the conducting of pre-trip inspections of distribution vehicles to ensure their safety, functionality, and compliance with regulations before each delivery
• Implement performance tracking systems and scorecards to evaluate driver performance, track delivery metrics, and identify areas for improvement in driver efficiency and vehicle utilization
• Establish and foster a safe work environment and overall safety compliance
• Operate within safety standards
• Manage the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, handling leave requests, and addressing industrial relations and providing relevant training
• Conduct team meetings
• Monitor and contribute to the overall achievement of the team's goals