Business Intelligence Team Leader

Job Description

As a Business Intelligence Team Leader at Santam Client Solutions, based in either Cape Town or Johannesburg, you will lead a small team of BI developers to deliver scalable and well-governed Power BI reporting solutions. Your role involves overseeing the migration of legacy Excel reports to dynamic dashboards, ensuring data accuracy, and fostering collaboration between business and IT teams. By driving innovation and mentoring junior staff, you will enhance Santam’s data-driven decision-making capabilities in the insurance industry.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 5+ years of hands-on experience in Power BI development in enterprise environments.
• 2+ years in a leadership/oversight role.
• Strong proficiency in DAX, M/Power Query, and Power BI Dataflows.
• Solid SQL skills and understanding of relational data models.
• Comfortable working in Power BI Premium Capacity environments.
• Experience working with Jira/DevOps tools for tracking and delivery.
• Exposure to Microsoft Fabric F64 and Power Automate (advantageous).

Responsibilities

• Own the end-to-end Power BI development lifecycle, from Jira ticket to dashboard delivery and post-deployment support.
• Review and validate junior team members’ work to ensure data accuracy, reliability, and consistency.
• Refactor and migrate legacy Excel reports into scalable Power BI solutions using dataflows and standardized models.
• Set up and enforce technical documentation standards, refresh schedules, and report governance processes.
• Build reusable dataflows and ensure a single source of truth across reports.
• Manage the team’s Jira board and support queue, ensuring consistent prioritization and timely delivery.
• Collaborate with Central IT to improve data access, data quality, and pipeline reliability.
• Work directly with business leaders to understand reporting needs and deliver practical, insight-driven dashboards.
• Act as the bridge between Business Analyst (BA) teams and the BI team to ensure clear understanding of requirements, strong technical solutioning, documentation, and alignment to business needs.
• Drive the adoption and optimization of Power BI and other modern BI technologies to enhance delivery efficiency and innovation.
• Maintain a central library of standardized calculations and ensure consistency across all reporting assets.
• Coaching and mentoring of junior BI staff.