Branch Manager

Job Description

MAN Automotive (South Africa) (Pty) Ltd is looking for a Branch Manager in Cape Town to oversee workshop and parts operations, enforce standards, drive customer retention, and achieve financial and operational performance targets.

Requirements

• Grade 12 Matric Certificate
• Diploma in a similar role in the automotive industry
• Good financial knowledge
• Computer literate
• Analytical and strategic problem-solving skills
• High-level communication, interpersonal, and negotiation skills
• Solution-oriented thinking with customer orientation
• Ability to build confidence and manage cooperative partnerships
• Pro-active and highly motivated in achieving objectives
• Assertive with decision-making skills
• Experience in a managerial role in the automotive industry - 5 years

Responsibilities

• Achieve set CSM targets for service and parts
• Ensure efficient operations and establish workshop operating standards
• Implement MAN standards and procedures across departments
• Oversee performance of the branch, including workshop and on-site operations
• Achieve workshop sales of hours and profit margins
• Control the branch’s budget, including personnel costs and overheads
• Increase and retain customer base
• Manage company assets responsibly
• Drive productivity, efficiency, and customer satisfaction