Receptionist & Administrator - Rola Ford Hermanus

Job Description

Rola Ford in Hermanus is looking for a highly motivated and customer-focused individual to serve as a Receptionist and provide administrative assistance. This role is a key point of contact for the dealership, responsible for greeting visitors, managing calls, and ensuring a welcoming environment. The successful candidate will have a positive attitude, be detail-oriented, and possess a strong passion for delivering outstanding customer service in a fast-paced environment.

Requirements

• Minimum 2 years experience in a receptionist or administrative role (Motor Industry experience advantageous)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills.
• Strong organisational skills with keen attention to detail.
• Ability to multitask, prioritise, and remain calm under pressure.
• Friendly, professional demeanor and a positive attitude and willingness to learn

Responsibilities

• Greet and welcome visitors with warmth and professionalism.
• Answer, screen, and direct incoming calls.
• Maintain a clean and presentable reception area.
• Handle daily mail and deliveries.
• Schedule meetings and appointments.
• Support data entry, filing, and general administration.
• Manage office supplies and place orders as needed.
• Assist staff and management with various administrative tasks.
• Perform ad-hoc duties as required.