Mobile Team Leader

Job Description

Join Hollywoodbets as a Mobile Team Leader in Pretoria, where you’ll drive the brand’s mobile betting initiatives at events across Gauteng and beyond. This dynamic role involves leading a team to achieve sales targets, promoting the mobile platform, and engaging with customers to enhance their betting experience. Ideal for a proactive leader with a passion for events and sales, this position offers the chance to be part of South Africa’s leading betting brand, known for its vibrant growth and global ambitions.

Requirements

• Ability to understand different betting markets and products
• Demonstrate strong communication skills and active listening skills
• Actively promotes and sells products or services
• Possess a strong understanding of various betting markets and products
• Ability to provide quality results and creative problem-solving skills
• Understands top up voucher distributions
• Demonstrate good analytical skills
• Strong computer skills
• Demonstrate creative skills
• Strong sense of accountability
• Work under pressure and able to meet deadlines
• Demonstrate excellent attention to detail
• Must be able to plan effectively and efficiently in order to meet deadlines
• 1–2 years’ experience managing events (advantageous)
• Valid driver’s license (advantageous)
• Relevant Diploma/Degree (advantageous)

Responsibilities

• Adhere to Hollywood dress code and ensure promoters are dressed in Hollywood attire as per prescribed rules and regulations
• Plan, facilitate, and attend events to promote the brand and represent the company
• Assist clients with account and betting queries as and when required
• Travel extensively within and outside the region where the Team Member is based
• Reach daily, weekly, and monthly mobile sales targets, and targets related to the increase in mobile customer base
• Drive daily sales through effective demonstration and/or explanation of mobile products, usage methods, and services to persuade punters to purchase products or use services
• Ensure promoters are aware of their targets and reach these targets where required
• Drive mobile marketing campaigns to increase sales
• Promote the mobile brand
• Set up and arrange displays at the outlet to attract the attention of prospective and existing punters
• Ensure effective branding of outlets
• Register new customer accounts and submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old)
• Ensure promoters understand and apply FICA requirements according to the rules and regulations when dealing with customers
• Ensure FICA documents are sent daily to the FICA Department and a picture is submitted
• Ensure new customers use the free voucher to bet when account is opened
• Show customers how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers
• Ensure appropriate management/safekeeping and maintenance of mobile equipment or inventory received
• Rove between branches and stores as per operational needs
• Perform any other related duties that might be required