Front and Back Office Supervisor

Job Description

Pepkor Lifestyle is hiring a Front and Back Office Supervisor for the Incredible Connection brand in Kimberley. This leadership role involves managing stock, ensuring compliance and risk management, overseeing financial transactions, and leading a team to deliver exceptional customer service and operational efficiency in both front and back-office functions.

Requirements

• Grade 12 matric qualification
• Minimum of three years proven experience in retail management
• Strong business acumen and strategic thinking
• Robust stock management skills
• Compliance and risk management knowledge
• Financial management and cash handling expertise
• Team leadership and talent development abilities
• Effective judgment and decisiveness
• Exceptional customer service skills
• Resilience and positive attitude
• Commitment to diversity and inclusion

Responsibilities

• Implement customer retention strategies to ensure satisfaction
• Manage inventory to maintain optimal stock levels and minimize losses
• Ensure compliance with company policies and industry regulations
• Lead, motivate, and develop a high-performing team
• Oversee front and back-office operations, including financial transaction management
• Foster a positive, collaborative, and performance-driven work environment