BI and Sales Analyst

Job Description

Join T3 Telecoms SA as a BI and Sales Analyst in Sandton, where you’ll play a pivotal role in driving business growth through insightful data analysis and strategic reporting. This dynamic position involves evaluating sales performance, identifying market trends, and collaborating with cross-functional teams to optimize sales strategies. Ideal for an analytical thinker with a passion for transforming data into actionable business solutions, this role offers the opportunity to influence decision-making and contribute to the company’s success in the telecommunications industry.

Requirements

• Bachelor’s degree in Business Administration, Economics, or a related field
• 3 - 5 years experience in Sales Analysis, Business Intelligence, or related Analytical roles, preferably in a sales-driven environment
• Power BI and Qlik View experience will be beneficial
• Strong analytical skills with the ability to turn complex data into actionable insights
• Excellent communication skills, able to present data clearly to both technical and non-technical audiences
• Strong business acumen with understanding of market dynamics
• Ability to plan, prioritize, and align work with organizational goals
• Tech-savvy with a proactive approach to digital and data-driven solutions
• Collaborative and able to build strong cross-functional partnerships
• Business Insight - understands how day-to-day work connects to broader business objectives and key performance drivers and keeps up with industry trends, market shifts, and business news to anticipate changes and opportunities
• Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports

Responsibilities

• Collect, organize, and analyze sales data from various sources, including systems, sales reports, and market research databases
• Generate regular sales performance reports, dashboards, and presentations to provide insights into key metrics, trends, and opportunities
• Identify patterns and anomalies in sales data to uncover actionable insights and drive informed decision-making
• Develop sales forecasts, projections, and targets based on historical data, market trends, and business objectives
• Collaborate with sales managers and cross-functional teams to develop sales plans, strategies, and initiatives aligned with business goals
• Monitor actual sales performance against forecasted targets and adjust forecasts as needed to reflect changing market conditions
• Conduct market research and competitive analysis to assess market dynamics, customer preferences, and competitor strategies
• Identify market trends, emerging opportunities, and potential threats to inform regional sales strategies and business decisions
• Monitor competitor activities, pricing trends, and product developments to identify competitive advantages and areas for differentiation
• Evaluate sales processes, workflows, and systems to identify inefficiencies and areas for improvement
• Develop recommendations to streamline sales operations, enhance productivity, and increase effectiveness
• Work closely with Regional Sales Managers and IT teams to implement process improvements, automation tools, and sales enablement solutions
• Segment customers based on demographic, behavioral, and transactional data to identify high-value segments and target opportunities
• Analyze customer lifetime value, acquisition costs, and retention rates to optimize customer acquisition and retention strategies
• Track sales performance metrics, including revenue, margins, conversion rates, and sales pipeline metrics
• Provide regular performance feedback to Regional Sales Managers and General Managers on data-driven insights and analysis