How To Recover Your Sassa SRD R370 Reference Number Online

Let me tell you, losing my Sassa SRD reference number had me sweating!

I rely on that grant to make ends meet, and without the reference number, I couldn’t even check my application progress.

Luckily, I wasn’t completely lost. After some digging, I discovered a couple of ways to recover it online.

Now, I want to share this newfound knowledge with you, using both the Sassa website and the Moya App.

Important Things to Remember:

You’ll need your South African ID number for this process.
Sassa has an official website (https://srd.sassa.gov.za/), but be cautious of unofficial websites mimicking it.

Steps To Recover Your Lost Sassa R370 Reference Number Online Via Status Check

Choose Your Recovery Method: Sassa offers two ways to recover your reference number:

The Sassa SRD Website: This method allows you to retrieve your reference number directly through the Sassa website.
The Moya App: If you have a smartphone, you can download the Moya App (available on Google Play Store and Apple App Store) and use it to access your Sassa grant information.

Method 1: Using the Sassa SRD Website

Open a Web Browser: Launch your preferred web browser on your computer or phone.
Navigate to the Sassa SRD Website: In the address bar, type the following address exactly: https://srd.sassa.gov.za/. This will ensure you’re on the official Sassa website.
Locate the Enquiry Section: Once on the Sassa website, look for a section labeled “Enquiry” or “Status Check.” The exact location might vary depending on the website layout.
Provide Your ID Number: Within the Enquiry section, find a field where you can enter your South African ID number.
Submit Your Request: Once you’ve entered your ID number correctly, click the “Submit” or “Enquire” button.
Retrieve Your Information: The website should retrieve your grant information, including your reference number. Make a note of it for future reference.

You can use our tool here too!


            
                ID Number :
                
            
            
                Cell Number :


        
            
                Response: 
            
        
        
            
                Application Id: 
                

                ID Number: 
                

                Sapo: 
                

                Status:

Method 2: Using the Moya App

Download and Install the Moya App: If you prefer using a mobile app, download and install the Moya App on your smartphone. It's free to download on both Android and iOS devices.
Launch the Moya App: Once installed, open the Moya App on your phone.
Locate Sassa Services: Within the Moya App, look for a section or icon labelled "Sassa Services" or "Grant Status."
Select "Check Grant Status": Under Sassa Services, find and tap the option labelled "Check Grant Status" or similar wording.
Enter Your ID Number: A new screen will appear where you can enter your South African ID number.
Submit Your Request: After entering your ID number accurately, tap the "Submit" button within the app.
View Your Grant Information: The app should display your grant details, including your reference number. Take a screenshot or write it down for safekeeping.

Additional Tips:

If you encounter any issues during the process, contact Sassa directly for assistance. You can find their contact information on the Sassa website.
Be wary of phishing attempts. Sassa will never ask for your personal information via email or SMS.
Keep your reference number confidential. Don't share it with anyone unless absolutely necessary.