If you need to update your phone number for the SASSA SRD grant, it’s essential to follow the proper steps to ensure that your information is updated securely.
The phone number linked to your SRD grant is critical because it is used for communication and verification.
Below is a clear, comprehensive guide on how to change your SASSA phone number step by step.
Step 1: Visit the SASSA Website
To begin the process, you need to access the official SASSA website.
Open your internet browser and navigate to the following URL:
https://srd.sassa.gov.za/sc19/contact.
This is the page where you can update your details, including your phone number.
Step 2: Enter Your Personal Information
Once you’re on the website, you will be required to provide personal details for identification.
You will need to input the following:
- 13-digit South African ID number: This is your unique identification number.
- 6-digit Application ID: This number was given to you when you first applied for the SRD grant.
After entering these details, click the “Submit” button to proceed.
Step 3: Select the Option to Change Your Phone Number
On the next page, you will see several options regarding your account details.
Select the “Change Phone Number” option.
This will allow you to provide the new mobile number you wish to link to your SRD grant.
Step 4: Enter Your New Phone Number
Carefully enter your new mobile number in the space provided.
Make sure this number is active and in your possession, as you will need it to receive a verification code.
Step 5: Verify Your New Phone Number with a PIN Code
SASSA will send a one-time PIN (OTP) to the new phone number you provided.
Once you receive this SMS, enter the PIN code on the website to verify that the number belongs to you.
Step 6: Confirm the Change
After verifying your new number, you will receive a confirmation message from SASSA.
This message ensures that the update has been submitted. Click “Submit” to finalize the process.
Step 7: Wait for the Update to Take Effect
SASSA typically takes about 14 days to process any updates to your account information.
During this period, your new phone number will be verified, and all further communications will be directed to it.
Step 8: Monitor Your SASSA Account
While waiting for the update, it’s important to check your SASSA account status regularly to ensure everything is in order.
If you encounter any issues, such as your account showing “record not found,” contact SASSA immediately at 0800 601 011 to resolve the problem.
How to Change Your SRD Phone Number Without Application ID
Step 1: Locate Your Nearest SASSA Office
The first step in updating your SRD phone number without an Application ID is to visit a SASSA office in person.
To find the closest one:
- Visit the official SASSA website and use the branch locator tool.
- Alternatively, you can search online for “SASSA office near me” to find the most convenient location.
Ensure you have your ID with you, as it will be required for verification purposes.
Step 2: Gather Necessary Identification
Before visiting the office, make sure you have the following:
- Valid South African ID: Either your green ID book or smart ID card.
- Current Registered Phone Number: Even if this number is no longer active, you’ll need to provide it to identify your existing account.
Having these documents ensures the SASSA staff can verify your identity without the need for your Application ID.
Step 3: Explain the Situation to SASSA Staff
Once you arrive at the SASSA office, speak with one of the staff members.
Clearly explain that:
- You are an SRD grant recipient.
- You need to update the phone number linked to your account.
- You do not have access to your Application ID.
This is important because SASSA requires verification before making any changes to grant recipients’ details.
Step 4: Fill Out a Phone Number Change Form
The SASSA staff member will give you a form to fill out with your updated contact information. The form will ask for:
- Your full name and 13-digit South African ID number.
- Your current (or old) phone number that’s registered with your SASSA SRD grant.
- The new phone number you wish to link to your account.
Make sure you carefully fill out all details, especially the new phone number, to avoid any delays in processing.
Step 5: Submit the Form and Provide Verification
Once you’ve filled out the form, submit it to the SASSA staff member.
They may ask you to provide your ID and may also confirm details about your current registered phone number for verification.
This step ensures that your identity is confirmed, and the phone number change is authorized for the correct person.
Step 6: Wait for Confirmation
After submitting the form, the SASSA office will begin processing your phone number update.
This process may take a bit of time as SASSA needs to verify and update the information across their system.
Usually, this takes up to 14 days.
Step 7: Receive SMS Confirmation
Once the process is completed, you should receive an SMS confirmation on both your old and new phone numbers, notifying you that the update has been successful.
Ensure the new number remains active, as SASSA will use it to communicate grant-related information moving forward.
Step 8: Keep Your Information Updated
It’s important to maintain up-to-date contact information with SASSA to avoid disruptions in your SRD grant payments.
Regularly check your status and ensure your phone number remains correct.
How to Change Your SRD Phone Number Without Application ID Online
Step 1: Visit the SASSA Website
To begin, open your browser and navigate to the official SASSA SRD website:
https://srd.sassa.gov.za.
This site provides various options for managing your SRD grant, including ways to contact SASSA or get assistance when you don’t have your Application ID.
Step 2: Use the SASSA Contact Section
On the website’s homepage, scroll down to find the “Contact Us” section or use the “Help” section.
These sections are designed to assist individuals who need help with their SRD grants but may lack certain details like their Application ID.
Step 3: Submit a Support Request
In the contact section, there’s usually an option to “Submit a Query” or “Request Assistance” for SRD-related matters.
Click on this and provide a detailed description of your issue. In your query, make sure to explain that:
- You are an SRD grant recipient.
- You need to update your phone number.
- You no longer have access to your Application ID.
Providing this information ensures that SASSA understands the issue and can route your request accordingly.
Step 4: Include Personal Information
When submitting your request for support, be sure to include the following personal details:
- Your 13-digit South African ID number.
- Your current phone number is registered with the SRD grant (even if inactive).
- The new phone number you wish to update in the system.
This personal information will help SASSA identify your account and begin processing your phone number change, even without your Application ID.
Step 5: Wait for SASSA’s Response
After submitting your request, SASSA will process your inquiry and update their records.
Typically, they will send a response via email or SMS.
Keep an eye on your email and phone for confirmation that they have received your request.
Step 6: Verify Your New Phone Number
Once SASSA starts processing the phone number change, they may send a verification code (OTP) to the new phone number.
This one-time PIN (OTP) will be sent via SMS.
Upon receiving it, enter the OTP on the SASSA website to confirm your identity and the new phone number.
Step 7: Confirm the Update
Once you’ve entered the verification code, wait for a confirmation message from SASSA that your phone number has been updated.
You should receive this confirmation via SMS on both the old and new phone numbers if both are active.
Step 8: Monitor Your SRD Status
To ensure everything is updated correctly, log back into the SASSA website and check your SRD grant status.
Make sure the new phone number is properly reflected in the system.
If there are any issues, contact SASSA immediately for further assistance.
Important Note:
If SASSA requires biometric verification to change your phone number, this may involve providing fingerprints or facial recognition.
This ensures that only legitimate recipients are able to modify their contact information.
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3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Yes plz help
I’m using my mother’s number so they giving me a problem
Ilost my number that i was using so i want tochange the number that i have been uapplied in myR 370
I want to change my number 0764108079 to use0711702805 i lost the phonebthnx
Someone stole my phone so I don’t know how to get my Grant can u please help me reapply please
I have not yet received the grant but it says it’s already active
I lost my son car50t d 2021 since then I’d never pay for my sassa grants 350 so I want to change my number
I want to change my cellphone number to 0712686042
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hi I want to change the old number to my new number I lost my phone
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Yes
I want to change my number to another number ilost my phone
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Change number
Hi i want to change my number i lost my phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Lost my old sim card I want to change number
Would you please help me to change my application cell number because my cellphone was stolen
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
1
Telcom
I need to change my phone number from 0693458508 the reason being stolen phone
19:00 on 22 July 2024
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hy please help me I want to change number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my SIM card,I want to change number
I need to change my number I lost my phone for the OTP
Nobody will respond sassa employees think they own the country.how can people wait a year to change numbers then u call the toll-free number for them to tell u what u read on their website how stupid is that.Nobody ever answer the head office number.they will help u only if they know u mxm
I want to change my cell phone number
Hy i can’t get my R350 ever since iApply on and i want to change my number
The are people that are destroying my ID So I Want To change a cell phone number
Change my phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want change my number to new one
I want to change my sassa nunber
I want to change my phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I don’t know what to do without you to get this money and my children also eat from the money thank you for your time and help
Hi lost my sim card I want to change phone number to 066 353 3148
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Lost m
y number Ichange now I’m waiting to long
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want change cell phone number because it was lost
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
hello m kgaogelo ntshane i have lost my phone and sim can u plz help me to charng the number
How can I change my phone number from 071 258 8340 to 063 009 3747
I want to change my phone number I don’t understand what can I start to change my phone number so pls help me
If you have any ideas please help me within this my phone number is 0665264635
I want to change my number because it’s lost
I Want To Change Cell phone because It Was Lost
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my phone number because it doesn’t work anymore
I want to change my phone number because it doesn’t work anymore
My phn was stolen which included my second sim which I used to collect my covid grant…..thank you.
Patiently waiting
Hello I need help to change my old number sassarsd grant 370
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I need help to change my old number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my previous number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Want to change my number to this number 0665986059
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
My number is 0843043558
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hi I went on website my application I’d don’t match
I want change cell phone number because it was lost
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my phone number and I can’t do simswap
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Nice Article! If you want to watch and download amazing movie then visit The Zoroto!
Llost registration number for sassa grant
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my sim card now I need to change to My new number
0711295399
Foon loss
I want to change my number for srd
want to know my application ID. Someone else applied on my behalf and I don’t know the person or his/her Cellphone nr.
Yes so I want to change numbers
Please I want to change my phone number what’s up 0732915355
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Can u help me with changing my sassa application phone numbers?
I want to change number because it’s lost.
Please I want to change my phone number I lost my simcard
Text me on WhatsApp 0633197609
I lost my sim card
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Yes
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Send your old number
I’D number
Please I want to change my phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my number because i lost my vodacom sim
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my vodacom sim please will you help me change my number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Will you sent and sms when my number is change to 0637113592
I wanna change my mobile number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Please help, i want to change my phone number. Thank you.
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Please help me to change my number I lost my SIM card
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Please I want to change My phone number I lost simcard
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I need to change my numbers I lost my simcard with my old phone
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Please help I want to change my phone number I lost my simcard and I want to make appeal Caz I am no longer receive income from NSFAS
Good dayy name is Jacqueline Bester, iD number 7703240019085/ I have a knew phone that’s locked on Telkom it uses only Telkom. I would like to have my old number 0763511589 to be changed
To 0693973571
I what to change number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
It’s been two years now since waiting for my numbers to change iyooh send was paying fees with the 350 grant
Hi there
I tried using this current https://srd.sassa.gov.za/sc19/contact
it gives me a dialog saying Failed. I am guessing they are experiencing some error on their server. Due to the server is not parsing information as it should.
Please I want to change my phone number someone applied on my behalf and I don’t know her phone number
I want to change my phone number I forgot it
0639718090
May you please change my number too 0665558389
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Lost phone
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my 350 number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
There is someone who has changed my cellphone number and I don’t know that person
How do i change my phone number I lost my sim card
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Grant bisabltgrant 18 to 29
Yes Sirius i to change my numbers but i for this number my id number 9103085613084 i want to use tnis number 0767749121
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I need my new number please
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Please I want to change my phone number I lost my simcard
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my phone number 0677836359
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Iilost my simcsrd and I don’t know my last number
Ilost my sim card and I don’t know my applicaton number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I need to change my number at srd 370
Change number
I’ve been scammed my 350 I don’t know even a cent of it 😭
I want to change number i lost my sim card
Vodacom
My application doesn’t allow my phone number.
I lost my sim card……my sassa srd doesnt have dates nw its been 3 months
Hello i want to change my number for 370 grant because i lost my fone my new number is 0637113592
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hello I need to change mi phone number,because I lost mi previous phone.mi new number is 0671783901
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
My phone was stolen I need to update my number new number 0631007922
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hello i would like to change my phone number because i have forgotten my last number i registered with my new number is 082 344 3249
Lost my simcard
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hello I want to change my number because the vodacom give someone my number that I was using I have 4 month didn’t use that number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Inbox your new number
Hello I want to change my phone number because I lost my number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
.whatsapp 0838702125
I like to change a number because i lost my number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
hy i want to change my number pls help i have 6 month never give my 350 pld
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
i want to change my number because i lost my number my new number is 0785727962
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hello Admin my name is Grace Nomadlozi Zulu I need to change my cellphone number I want to remove the old one this is the old number (0630250101)new number is (0767707504)
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Someone else had used my ID number for the SRD grant
Some one hack my 370 so any one can help me to change the number this guy is registered please 🙏 am being you all help me
I also need help,i los my application phone number and I don’t remember my six digits of my SRD R350 application…so i would like to change my number using my new number so that I can check my status.
Please help please.
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hellow I need help with changing the number I have registered my Sassa srd R350 Grant. Reason why I believe I am sharing the number with someone else
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Reply with your new number
I’ll help
I’ve lost my phone and I want to update my new contact
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Iwant to change my number 0712555315
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hello I want to change my Number for SRD grant I lost my Phone…
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my number
I forgot the number I applied Sassa R350 I want to use the new one
How do I change my phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change my contact details because it refuse when i try to do a simswap
083570934
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I lost my sim card Now I need to use new cellphone numbers
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Change number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to fix my status verification
I lost my cellphone.now I need to using new one cellnumbar please
I need to change my cell phone number
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Text me on WhatsApp
0843208261 I will help you
0687924584
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
SASSA Helpline for R370 Applications.
1. Change numbers
2. Sim swap
3 Lost number
4 Approved no pay dates
Text Mokwena on WhatsApp 068 688 1206
I need to change my cell phone I lost the one I apply with it
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Sassa srd helpline
1 Lost sim card
2 change number
Vodacom
Cellc
Telecom
MTN
Text mr Mokwena on WhatsApp
084 320 8261
Hi I need to change my phone number is invalid
Lost sim card
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change the phone Number I applied with
I want to change my phone number I applied with I forgotten it
1.lost number
2.change number
3.sim swap
WhatsApp 0838702125
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
I want to change the phone number I applied with because I lost my phone
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
lost the sim card
Help Lost Number R350
1 VodAcom
2 MTN
3 cell c
4 Telkom
5 change number
Whatsapp 0838702125
Hi please help me with sim swap
I want to change my numbers.
Please help me please