Sales & Guest Representative

Job Description

Marine Dynamics Shark & Whale Tours is hiring a Sales & Guest Experience Representative to guide guests on unforgettable Marine Big 5 Tours and support marine conservation efforts. The role combines hosting tours, driving guest engagement, encouraging donations, and embodying the brand through exceptional service. Based in Kleinbaai, this position supports a mission-driven organisation focused on eco-tourism and wildlife protection.

Requirements

• Ability to connect emotionally with guests and inspire conservation-minded action
• Charismatic, energetic, and people-oriented
• Proven sales experience (advantageous)
• Strong teamwork and adaptability in a dynamic environment
• Fluent in English and at least one other language (preferably Afrikaans or German)
• High energy, professional appearance, and morning-person disposition
• Valid driver's license and comfort with driving
• Willingness to relocate to Gansbaai or already living in the area

Responsibilities

• Host and accompany guests on Marine Big 5 Tours
• Promote donations to support conservation initiatives
• Act as a brand ambassador delivering professional and engaging service
• Represent the organisation with energy and enthusiasm on every guest interaction