How to Do Private Number on Telkom

If you want to hide your phone number when making calls on Telkom, this guide will provide detailed steps.

This feature is useful when you want to protect your identity or keep your contact details confidential.

Below are the steps to make your number private, along with essential tips for using this feature responsibly.

Understand the Privacy Feature

Telkom offers a feature that hides your caller ID, making it invisible to the recipient.

This can be achieved using specific codes, settings, or by requesting service activation from Telkom customer support.

Activate Private Number Using USSD Code

Telkom users can hide their number using a simple USSD code. Here’s how:

• Open your phone’s dialer.
• Enter the prefix code #31# followed by the recipient’s number. For example, to call 0821234567, dial #31#0821234567.
• Press the call button. The recipient will see “Private Number” or “Unknown Caller” instead of your details.

Adjust Settings for Permanent Caller ID Blocking

For regular users of Telkom’s private number feature, you can configure your device to hide your number for all outgoing calls:

On Android:

1. Open the Phone app.
2. Tap the three dots (menu icon) in the top-right corner.
3. Select Settings or Call Settings.
4. Go to Additional Settings or Supplementary Services (options may vary depending on your device).
5. Tap Caller ID and choose Hide Number.

On iOS:

1. Go to Settings on your iPhone.
2. Scroll to Phone and tap it.
3. Select Show My Caller ID.
4. Toggle the switch to turn off the feature.

Request Activation via Telkom Customer Support

If you encounter issues with manual settings or codes, contact Telkom for assistance.

Steps include:

• Dial Telkom customer support at 081180 or visit their website.
• Request to enable caller ID blocking for your line. They might verify your identity for security purposes.
• Once activated, all outgoing calls will appear as private numbers.

Temporary Caller ID Display

To temporarily show your number while having the private number setting enabled:

• Dial *31# followed by the recipient’s number. This will override the privacy setting for that particular call.

Test the Feature

After activation, test the private number function by calling another device.

Confirm that your number is hidden and displays as “Private” or “Unknown.”

• Emergency Numbers: Private numbers may not work when calling emergency services. Your number might still appear to the authorities.
• Responsibility: Misusing the private number feature for harassment or illegal activities is prohibited and may lead to legal consequences.
• Charges: Telkom generally does not charge extra for enabling the private number feature, but it’s good to confirm with customer service.