How to Check African Bank Loan Balance

Here’s a detailed guide on how to check your African Bank loan balance.

I’ve included multiple methods so you can pick the most convenient for you:

Methods to Check Your African Bank Loan Balance

1. Online Banking

• Register: If you haven’t already, visit the African Bank website (https://www.africanbank.co.za/en/home/online-banking/) and register for online banking. You’ll need your account details handy.
• Login: Once registered, log in to your online banking portal.
• Account Overview: Find the section displaying your loans. Your current loan balance will be clearly visible there.

2. African Bank App

• Download: Download the African Bank App on your smartphone (available on Google Play Store and Apple App Store).
• Login: Use your online banking credentials to log in to the app.
• Navigate: Go to the loans section of the app and your balance will be shown.

3. Cellphone Banking (USSD)

• Dial: Dial *120*225# from your phone and follow the prompts.
• Select Options: Choose the options related to loans and then balance inquiries.
• View Balance: Your loan balance will be displayed on the screen.

4. ATM

• Find an ATM: Locate an African Bank ATM.
• Insert Card and PIN: Insert your African Bank card and enter your PIN.
• Balance Inquiries: Look for the “Balance Inquiries” option.
• Select Loan Account: Choose the specific loan account you want to check.
• View Balance: Your loan balance will appear on the screen.

5. Call Customer Service

• Phone Number: Call the African Bank customer service line at 0861 111 011.
• Verification: Be prepared to answer security questions to verify your identity.
• Request Balance: Ask the representative for your current loan balance.

Important Notes:

• Up-to-date Information: Online banking, the app, and cellphone banking usually provide the most up-to-date information about your loan balance.
• Transaction Fees: While most balance inquiries themselves should be free, some methods like using ATMs from other banks may carry fees.