How To Change Your Sassa Contact Details Keep Track of Your June Payment

Did you change or lose your phone number?

Keeping Sassa informed of your latest contact details is vital to ensure smooth communication and receiving your R370 grant on time.

This June, avoid any delays or missed updates!

This guide will hold your hand through the step-by-step process of updating your phone number on the Sassa SRD website.

It’s easier than you think, and with clear instructions, you’ll be back on track to receiving your grant and staying informed in no time.

Important things to remember before we begin:

• You’ll need your 13-digit South African ID number and your 6-digit Sassa Application ID (AppID). Your AppID can be found in any communication you receive from Sassa regarding your application.
• You can only update your contact details once every 24 hours.

Step-By-Step Guide To Change Your Sassa SRD R370 Phone Number

1. Head to the Sassa SRD website

Visit the official Sassa website for the SRD grant at https://srd.sassa.gov.za/sc19/contact.

2. Find the Update Contact Details Section

Look for a section titled “Update Your Contact Details” or something similar.

It might be under a heading like “COVID-19 SRD” or “Client Services.”

3. Enter Your ID and AppID

Locate the fields for your ID number and Application ID.

Carefully enter your 13-digit South African ID number and your 6-digit AppID.

4. Verification Step

Once you’ve entered your details, click the button to submit.

The system will need to verify your identity.

This might involve receiving a one-time password (OTP) on your current phone number.

Enter the OTP in the designated field and click “Verify”.

5. Update Your Phone Number

After successful verification, you should be directed to a page where you can update your contact information.

Find the field for your phone number and enter your new phone number.

Double-check to ensure you’ve entered the number correctly.

6. Submit Your Update

Once you’ve entered your new phone number, click the button to submit the update.

The Sassa system will process your request.

7. Confirmation and New Information

If the verification is successful, you’ll receive a confirmation message on the screen.

You might also be prompted to enter your new phone number.

Make sure you enter the correct phone number where you want to receive future Sassa communication.

Additional Considerations:

• Security: Remember, the Sassa website is the official platform for updating your information. Never share your ID number, AppID, or any other personal details on unofficial websites or with unknown individuals.
• Time for Processing: Allow some processing time for Sassa to update your contact details in their system.
• Alternative Method: If you’re facing difficulties using the online portal, you can also contact Sassa by calling their toll-free number: 0800 601 011. Choose the option for “Sassa change number” and follow the instructions provided.