Cancelling your Showmax subscription is a simple process that can be completed online.
This guide provides a detailed, step-by-step walkthrough to ensure a smooth cancellation.
Before You Begin:
- Access to the Internet: You’ll need a stable internet connection to access the Showmax website.
- Showmax Account Credentials: Ensure you have your login details (email address and password) handy.
Step-by-Step Cancellation Guide
Visit the Showmax Website
Open your preferred web browser and navigate to the official Showmax website: www.showmax.com
Log in to Your Account
Locate the “Sign In” or “Log In” button (usually in the top right corner of the page) and click on it.
Enter your registered email address and password in the provided fields and click “Sign In” or “Log In.”
Access Your Account Settings
Once logged in, you’ll see your profile avatar or icon, usually in the top right corner of the screen.
Click on it. A dropdown menu will appear.
Navigate to “Account”
From the dropdown menu, select “Account.” This will take you to your account management page.
Locate “Plans & Payments”
On your account page, you’ll find various sections related to your account details.
Look for a section titled “Plans & Payments,” “Subscription,” or similar. Click on it.
Select “Manage plan”
Within the “Plans & Payments” section, you should see an option to “Manage plan,” “Manage Subscription,” or something similar.
Click on this option.
Choose “Cancel Plan”
You should now see details of your current plan.
Look for a clearly labeled button or link that says “Cancel Plan,” “Cancel Subscription,” or similar wording. Click on it.
Confirmation and Potential Offers
Showmax may present you with options to pause your subscription or offer alternative plans before proceeding with the cancellation.
If you are certain you want to cancel, look for the option to continue with cancellation.
You may be asked to provide a reason for cancelling; this is optional but helpful for Showmax to improve its service.
Final Confirmation
After selecting “Cancel Plan” and any subsequent options, you will likely be presented with a final confirmation screen.
This screen will summarize the cancellation and may state the date your access will end.
Confirm the cancellation to finalize the process.
Check for Confirmation Email
After completing the cancellation, Showmax should send a confirmation email to your registered email address.
This email serves as proof of your cancellation. It’s advisable to keep this email for your records.