Sassa Status “Pending”? Do The Following to Fix

Honestly, seeing that “Pending” on my Sassa status screen used to fill me with dread.

I knew it meant something was holding up my grant payment, and with bills piling up, the stress was real.

After a couple of rounds with the system, I learned a few tricks to figure out what was up.

Sometimes it was a silly mistake on my end, sometimes there were forms to fix, and once or twice, the system just needed a kickstart.

I’ve felt that frustration, but I’ve also felt the relief when you finally get things cleared up.

Let me share what I’ve learned to help make this whole Sassa process a little less nerve-wracking.

Meaning of “SASSA Status Pending”

A “SASSA Status Pending” message means that SASSA has received your application, but it is still undergoing review and verification.

This is not an indication of approval or rejection.

Here’s a breakdown of what “pending” means in this context:

Application received: SASSA has acknowledged your application and is processing it.

Review and verification: SASSA is checking your information against various databases to ensure eligibility and accuracy.

This might involve cross-checking with other government departments or financial institutions.

No fixed timeframe: Unfortunately, there’s no set timeframe for the processing duration. It can take several weeks or even months due to:

High application volume: SASSA receives a large number of applications, leading to a backlog.

Complexity of individual cases: Some applications require a more thorough investigation due to specific circumstances.

How to Fix Your Status from Pending to Approved

To address the issue of a “Pending” status on your SASSA application, there are several steps you can take.

Here are some actions you can consider:

1. Contact SASSA

Reach out to SASSA for assistance. You can call their national call centre, visit a regional office, or send an email with your inquiries.

Engaging with them directly can provide you with more specific information about your application’s status.

2. Check and Update Your Application

Ensure all the information in your application is correct and complete.

If there are any changes or additional documentation required, submit them promptly.

3. Be Patient

Given the high volume of applications, the review process can take time.

While waiting, ensure SASSA has your current contact details and regularly check your application status online or through other provided channels.

4. Follow Up

If your application remains pending for an extended period, such as over 90 days, follow up with SASSA to inquire about the delay and ensure your application is being processed.

5. Consider Reconsideration or Appeal

If your application is eventually declined, you have the option to request a reconsideration or appeal the decision, providing additional information or clarification that might influence the outcome in your favour.

How long will it take to be Approved?

It’s important to understand that there’s no set timeframe for your SASSA R350 grant application to be approved.

While SASSA aims to process applications within 90 days, this timeframe can be longer due to various factors:

Tips to avoid Longer Status Pending Wait

To avoid a prolonged “Pending” status on your SASSA application, here are some tips based on various sources:

  1. Avoid Multiple Applications: Submitting multiple applications can delay your pending status. Focus on your most recent complete application and follow up on that one only​​.
  2. Use the Moya App: For SRD R350 grant applications, the Moya App is a convenient tool to check your status. It’s available for free on both Google Play Store and Apple App Store​​.
  3. Ensure Accurate and Complete Applications: Review your application and accompanying documentation for any errors or omissions. Accurate and complete information can expedite the review process​​.
  4. Visit a SASSA Office or Contact the Helpline: If your application remains pending, consider visiting a SASSA office or contacting their helpline for assistance and updates​​.
  5. Follow Up on Your Application: Keep an eye on your SRD grant status for updates. SASSA undergoes a verification process that includes checking your ID against various databases. Providing any additional requested documentation promptly can help move the process along​​.
  6. Email Communication: You can reach out to SASSA by sending an email to [email protected] for inquiries about your application’s current status​​.

52 thoughts on “Sassa Status “Pending”? Do The Following to Fix”

  1. Thank you for your explanation though its not give all details i need for the point of pending.
    My lD for SRD is 211036. I was in a state of pending in the month of April 2024. Which is unussual ever since i started to get srd grant. But why?

    Reply
    • Hi Vusi

      Same here, and mind you it’s not only you & I, infact most people are going through the same problem of “Pending” in this month of April, but some already received their R370. My neighbor received it last night

      Reply
  2. I want to what going i don’t have any to my grant because if get the money once in 5 months and I don’t receive any income,I gave up

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  3. April 2024 pending so far I have received all the months prior to this month. I have not changed anything in my application, so why?

    Reply
  4. 2024 April I have not received payment it’s been saying pending with date nd the month has pass by without payment my ID is 791127 R kgawane pls assist

    Reply
  5. I am also not getting my R350 since from 2022, i don’t why.it says decline, and the other one is still pending from 2022

    Reply
  6. GREETINGS TO SASSA DEPARTMENT.
    FIRST TIME IN MY LIFE,MY R350 GRAND TAKES TIME TO BE APPROVED.IT HAS BEEN A MONTH NOW NOT RECEIVED MY SASSA GRAND FOR APRIL.PLEASE ASSIST US WITH THIS ISSUE

    Reply
  7. Hi my April R350 n May still pending why is it taking so long now.?and all my details are correct dese is honestly frustrating.

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  8. What SASSA is doing to us is not only wrong,it’s also disturbing,my April status is still pending, I emailed them but no response, yet people are paid to do their job! People please let us know what is wrong!!

    Reply
  9. Hi I changed my surname and appeal but it says my identity fixed now is pending since last year March till now no income please help.

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  10. Hi I’m luxolo mntambo I didn’t get my 350 for 6month but I don’t have income source plz help me to get my sassa grant

    Reply
  11. I only got 350 last year and the other months are declined I don’t know why because I don’t receive any income

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  12. Am hereby writing this to you about my R350 decline appeal since last year and others are reserving there payments

    Reply
  13. My status say declined means of source income identified and yet I’m not working which source of income sassa is talking about

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    • Hi my appeal status for March and May is pending..I don’t know what reason maybe..I don’t have any income,I just want to know what is the cause of my srd grand for always being declined

      Reply
  14. I have a problem my 370 is still pending and also my appeal’s are not approved is pending for long I’m not working

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  15. I also have a problem my srdR350 for June still pending which is unusual and I haven’t received any income for the past three months… please help I really need this money🙏🏽

    Reply
  16. Hi my June status for the R370 is still pending and I know that all my details with Sassa are correct because I’ve been receiving my srd every month without any hustle. I just want to know what is going on this month, why pending status because I’m still unemployed and I don’t have any alternative source of income.

    Thanks
    Eric

    Reply
  17. In May this my grandchild’s mother sent money for her son into my account while he was with me and sassa didn’t pay my srd saying they detected a source of income i appealed it’s still pending even June is also pending what should i do please help things r difficult now

    Reply
  18. My srd for February and now June haven’t paid citing that I have other source of income of which I disagree bcoz eveny bank statement can prove that.

    Reply
  19. Hi, I’m 58 and my June 2024 was declined then I appealed and it went into pending. I don’t understand as I’m not working. I’ve been receiving help where I can sometimes no help. I don’t receive anything except R370 when SASSA feels like giving. I need it please. July is also pending now. I feel cheated not getting my R370 for June 2024. Please I need assistance. All my details is correct. Thanks

    Reply
  20. My sassa for June is in appeal process but I didn’t received any money in June in my bank and it shows of an income. There a few months that I still waiting for out come and nothing been done to check in the appeal boxes. So why is everybody so helpless because they don’t worry. Why all months taking so long. WHY????.

    Reply
  21. This is happening several times to. Always it says source of in come and is funny cos I didn’t have a job for long time even if I do appeal I don’t get it please help me

    Reply

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