Do This if Your Sassa Grant Reinstatement Request Got Rejected

If your SASSA grant reinstatement request is rejected, you have the option to appeal the decision.

Here’s a detailed process to guide you through the appeal:

1. Check Your Application Status: Before appealing, confirm that your application was indeed rejected. You can do this by calling the SASSA helpline, checking online, or visiting the nearest SASSA office.
2. Obtain and Complete an Appeal Form: Visit your nearest SASSA office to get an appeal form or download it from the SASSA website. Complete the form thoroughly, indicating why you believe the rejection was incorrect.
3. Gather Additional Supporting Documents: If there are new or additional documents that support your case, gather them. This could include updated income statements, medical assessments, or any other relevant documents.
4. Submit Your Appeal: Return to the SASSA office where you initially applied and submit your appeal with all necessary documents. Ensure your appeal is submitted within the 90-day window after receiving the rejection.
5. Await the Appeal Outcome: An independent tribunal will review your appeal, which can take between 60 to 90 days. You will be notified of the outcome via SMS.
6. Further Steps if Appeal is Rejected: If the appeal is unsuccessful, you can seek clarification at the SASSA office, but generally, the decision is final. You may need to wait a year before reapplying.

It’s crucial to provide a strong case with substantial evidence to overturn the initial decision.

If you encounter issues during the appeal process or suspect any malpractice, you should report it to SASSA’s anti-fraud hotline.