Hiding your number on Vodacom South Africa allows you to maintain privacy when making calls.
This can be done using simple methods, such as dialing a prefix code like #31# before the recipient's number for one-time anonymity.
For a permanent solution, adjust your device's caller ID settings under the call or phone options, or request assistance from Vodacom's customer service by dialing 135.
You can also reveal your number temporarily by using *31# before the number if your caller ID is permanently hidden.
Here's a comprehensive guide to setting your number as private when making calls through Vodacom in South Africa.
Method 1: Use a Prefix Code for a Single Call
This method ensures your number is private for a specific call.
- Open Your DialerAccess the phone's keypad, where you usually dial numbers.
- Enter the Prefix CodeBefore the number you want to call, type #31#.For example, if the number you are calling is 0821234567, you would enter #31#0821234567.
- Make the CallPress the call button. Your number will not be visible to the recipient for this call.
- Check if the Feature WorksAfter the call, ask the recipient (if appropriate) if your number appeared. If it didn't, the setup worked correctly.
Method 2: Permanently Hide Your Number
This option ensures your number remains hidden for all outgoing calls unless you disable the feature.
- Access Phone SettingsOpen your phone's main settings menu. Look for options related to calls or network settings.
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Navigate to Caller ID SettingsDepending on your device:
- On Android:
- Go to Settings > Call Settings > Additional Settings > Caller ID.
- On iOS (iPhone):
- Navigate to Settings > Phone > Show My Caller ID.
- On Android:
- Disable Caller IDSelect the option to hide or disable caller ID. Once done, your number will no longer display on the recipient's screen during calls.
- Test the FeatureCall a trusted friend or another device to confirm the change.
Method 3: Contact Vodacom Customer Service
If the settings are not available on your device, Vodacom can assist directly.
- Dial Vodacom SupportCall 135 (free from Vodacom numbers) or the general customer service number.
- Request Caller ID RestrictionInform the agent that you want your number to remain private for all outgoing calls.
- Follow Their InstructionsThey may ask for verification details and implement the change for you.
- Verify the FeatureTest the change by calling a contact to confirm your number doesn't display.