Here's a detailed guide on how to check your African Bank loan balance.
I've included multiple methods so you can pick the most convenient for you:
Methods to Check Your African Bank Loan Balance
1. Online Banking
- Register: If you haven't already, visit the African Bank website (https://www.africanbank.co.za/en/home/online-banking/) and register for online banking. You'll need your account details handy.
- Login: Once registered, log in to your online banking portal.
- Account Overview: Find the section displaying your loans. Your current loan balance will be clearly visible there.
2. African Bank App
- Download: Download the African Bank App on your smartphone (available on Google Play Store and Apple App Store).
- Login: Use your online banking credentials to log in to the app.
- Navigate: Go to the loans section of the app and your balance will be shown.
3. Cellphone Banking (USSD)
- Dial: Dial *120*225# from your phone and follow the prompts.
- Select Options: Choose the options related to loans and then balance inquiries.
- View Balance: Your loan balance will be displayed on the screen.
4. ATM
- Find an ATM: Locate an African Bank ATM.
- Insert Card and PIN: Insert your African Bank card and enter your PIN.
- Balance Inquiries: Look for the "Balance Inquiries" option.
- Select Loan Account: Choose the specific loan account you want to check.
- View Balance: Your loan balance will appear on the screen.
5. Call Customer Service
- Phone Number: Call the African Bank customer service line at 0861 111 011.
- Verification: Be prepared to answer security questions to verify your identity.
- Request Balance: Ask the representative for your current loan balance.
Important Notes:
- Up-to-date Information: Online banking, the app, and cellphone banking usually provide the most up-to-date information about your loan balance.
- Transaction Fees: While most balance inquiries themselves should be free, some methods like using ATMs from other banks may carry fees.
