If your SASSA grant reinstatement request is rejected, you have the option to appeal the decision.
Here's a detailed process to guide you through the appeal:
- Check Your Application Status: Before appealing, confirm that your application was indeed rejected. You can do this by calling the SASSA helpline, checking online, or visiting the nearest SASSA office.
- Obtain and Complete an Appeal Form: Visit your nearest SASSA office to get an appeal form or download it from the SASSA website. Complete the form thoroughly, indicating why you believe the rejection was incorrect.
- Gather Additional Supporting Documents: If there are new or additional documents that support your case, gather them. This could include updated income statements, medical assessments, or any other relevant documents.
- Submit Your Appeal: Return to the SASSA office where you initially applied and submit your appeal with all necessary documents. Ensure your appeal is submitted within the 90-day window after receiving the rejection.
- Await the Appeal Outcome: An independent tribunal will review your appeal, which can take between 60 to 90 days. You will be notified of the outcome via SMS.
- Further Steps if Appeal is Rejected: If the appeal is unsuccessful, you can seek clarification at the SASSA office, but generally, the decision is final. You may need to wait a year before reapplying.
It's crucial to provide a strong case with substantial evidence to overturn the initial decision.
If you encounter issues during the appeal process or suspect any malpractice, you should report it to SASSA's anti-fraud hotline.
